Marriott International

Head Barista

Doha, QatarPosted 1 months ago

Salary
AED 9k–12k a month· est.
Job type
Full time
Level
Lead
Field
Hospitality & Tourism
Work mode
On site

About the role

POSITION SUMMARY Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Complete all closing reports, including MICROS reports. Record transaction in MICROS system at time of order. Obtain change required for expected business level and keep bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, and drop off receipts. Transport bank to/from assigned workstation. Resolve any cash overages or shortages as requested by Accounting. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Requirements

Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Responsibilities

Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, locking doors; complete closing reports and MICROS transactions; manage bank and cash handling; transport bank to/from workstation; resolve cash discrepancies; communicate with guests and employees; assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; follow safety and security policies; maintain confidentiality and protect assets; greet guests, anticipate needs, assist guests with disabilities, thank guests; use clear communication; develop positive working relationships; ensure adherence to quality standards; stand/walk for extended periods; perform physical tasks; perform other reasonable duties as assigned.

Skills

  • MICROS
  • cash handling
  • bank management
  • customer service
  • staff training
  • hiring
  • scheduling
  • disciplining
  • coaching
  • safety procedures
  • confidentiality
  • communication
  • problem solving

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