Hilton

Housekeeping Order-Taker | The Mangroves Abu Dhabi, LXR Hotels & Resorts

Abu Dhabi, UAEPosted 6 days ago

Salary
AED 7k–9k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for providing administrative support to the Housekeeping Department, handling various clerical tasks, maintaining records, and assisting in ensuring the smooth operation of the department. As a Housekeeping Order-Taker , you’re not just supporting efficient housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. In addition, this role requires the following minimum qualifications: Minimum 2 years in a housekeeping role within a hospitality environment. Strong attention to detail, multitasking ability, and excellent customer service. Effective verbal and written communication; able to handle guest inquiries and complaints professionally. Works well with other departments and staff members. Familiarity with property management systems (PMS) and basic computer applications. Able to work under pressure and meet deadlines. Available to work varied shifts, including nights, weekends, and holidays.

Responsibilities

Provide administrative support to the Housekeeping Department, handle clerical tasks, maintain records, and assist in ensuring smooth operation of the department. Deliver memorable guest experiences through efficient housekeeping operations as the Housekeeping Order-Taker.

Skills

  • Property Management Systems (PMS) familiarity
  • Basic computer applications
  • Customer service
  • Verbal and written communication
  • Multitasking
  • Detail-oriented
  • Ability to work under pressure
  • Guest inquiry handling
  • Complaint handling
  • Team coordination
  • Interdepartmental collaboration

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