In-Room Dining Order Taker at Waldorf Astoria Dubai International Financial Centre

An In-Room Dining Order Taker at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, is responsible for delivering a seamless and personalized guest experience by efficiently managing guest orders and ensuring accuracy, timeliness, and attention to detail. This role contributes to revenue generation through effective upselling while maintaining the highest standards of service in line with Waldorf Astoria Brand Standards.

What are we looking for? An In-Room Order Taker serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and alongside fellow Team Members. To successfully fill this role, you should demonstrate the following attitudes, behaviours, skills, and values: •    Attentive, patient, and guest-focused approach •    Strong organizational and multitasking skills in a fast-paced environment  •    Ability to remain calm, professional, and detail-oriented under pressure •    Strong active listening and effective communication skills  •    Team-oriented mindset with a positive and proactive attitude •    Flexibility to work varying shifts as required •    Physically capable of performing job-related duties •    Fluent spoken and written English communication skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: •    Previous experience in a similar role within a luxury hospitality environment  •    Knowledge and understanding of Forbes Standards in luxury service delivery What will it be like to work for Waldorf Astoria Hotels & Resorts?  Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

Deliver seamless in-room dining orders with accuracy, timely processing and upselling to contribute to revenue generation while maintaining Waldorf Astoria brand standards.