Customer Success Manager- After Market Services ( Saudi national only)-

Aftermarket Service Manager manages all existing customer contracts and create new in the assigned region in a way that combines the customers’ goals with the business’s goals to form a cohesive, data-led, and customer-informed process. The Aftermarket Service Manager is responsible for growth, improving the customer satisfaction, recurring revenue, engineering activities in the contracts related to migration & upgrades. Also actively drive spots services proactively to meet customer needs. A close customer relationship to drive business partnerships that can drive growth and value for both the customer and Honeywell.

Relevant experience in Aftermarket Services and Customer support Degree in Chemical Engineering or Process Engineering Excellent communication - both verbal and written, including the ability to hold C-level customer conversations that drive business for both parties and move the relationship forward. Self-motivated Good understanding of regional customers - culture and dynamics Ability to influence leadership and drive ideas. The ability to work under pressure A strong commitment to safety and a safe working environment We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Oversee aftermarket service activities in the assigned region, managing existing customer contracts and creating new ones by aligning customer goals with Honeywell business objectives in a data-led, customer-informed process. Drive growth, improve customer satisfaction, recurring revenue, and engineering activities related to contract migrations and upgrades. Actively identify and deliver spot services to meet customer needs. Maintain close customer relationships to develop business partnerships that create value for both the customer and Honeywell.