Technical Project Manager

Job Description • Plan, direct and manage business relations activities and ensure user requirements implemented using MS Dynamics CRM and associated solutions meet client expectations • Define project management standards and techniques, governance framework. Guide team in the use of the methodology and tools and ensure adherence to processes • Provide guidance and support in decision making process between customer and work streams • Control the Schedule, scope of project work and manage change through accepted change control procedures, including re-planning as necessary • Identify & resolve project issues & risks • Review tasks and project status to ensure accurate, timely and cost effective completion • Manage the overall quality standards and ensure alignment to • Facilitate meetings for project kick-off, status reports and steering committee meetings with senior leadership • Ensure project time is accounted for and project estimates (resources & expense) needed on the projects accurately to ensure project success Job Description - Grade Specific • Must have relevant years of experience in Project management, with experience of managing MS Dynamics CRM transformation programs. • Must have managed 2 complex / large scale projects and successfully delivered projects within budgetted project parameters such as scope, effort, schedule and cost • Excellent communication skills and client management skills. • Must have experience in project implementation methodologies such as Scrum Methodology, PMP or PRINCE2 • Must have experience in handling large teams in distributed delivery model • Must have worked on MPP or equivalent project planning tool • Experience in handling Middle East client is added advantage • Ability to establish and maintain working relationships with peers and constituents at all levels of the organization • Knowledge of MS Dynamics CRM products, MS Dynamics technical skills or Azure Cloud is added advantage is an added advantage • Experience of managing Data Migration engagements is added advantage • Arabic spaking is added advantage

Must have relevant years of experience in Project management, with experience of managing MS Dynamics CRM transformation programs. Must have managed 2 complex / large scale projects and successfully delivered projects within budgetted project parameters such as scope, effort, schedule and cost. Excellent communication skills and client management skills. Must have experience in project implementation methodologies such as Scrum Methodology, PMP or PRINCE2. Must have experience in handling large teams in distributed delivery model. Must have worked on MPP or equivalent project planning tool. Experience in handling Middle East client is added advantage. Ability to establish and maintain working relationships with peers and constituents at all levels of the organization. Knowledge of MS Dynamics CRM products, MS Dynamics technical skills or Azure Cloud is added advantage. Experience of managing Data Migration engagements is added advantage. Arabic speaking is added advantage.

Plan, direct and manage business relations activities and ensure user requirements implemented using MS Dynamics CRM and associated solutions meet client expectations. Define project management standards and techniques, governance framework. Guide team in the use of the methodology and tools and ensure adherence to processes. Provide guidance and support in decision making process between customer and work streams. Control the Schedule, scope of project work and manage change through accepted change control procedures, including re-planning as necessary. Identify & resolve project issues & risks. Review tasks and project status to ensure accurate, timely and cost effective completion. Manage the overall quality standards and ensure alignment to. Facilitate meetings for project kick-off, status reports and steering committee meetings with senior leadership. Ensure project time is accounted for and project estimates (resources & expense) needed on the projects accurately to ensure project success.