Project Support Consultant

Job Description Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope The BRMM Remittances Phase III Project, financed by the UK’s Foreign Commonwealth & Development Office (FCDO) and implemented by IOM, builds on previous phases of IOM’s remittance programming and adopts a whole-of-corridor approach, linking interventions in countries of origin and destination. The project seeks to strengthen migrant and household financial capabilities, improve access to safe and affordable remittance channels, generate evidence to inform programming and policy, and leverage diaspora financing for productive community investments. In Qatar, the project will focus on three complementary areas: remittance corridor research, mapping and knowledge products; digital financial literacy for Kenyan and Somali migrant workers; and diaspora outreach for clean investment. The consultant will design and conduct the evidence collection component through focus group discussion (FGDs) with the targeted migrant communities, analyze and prepare its findings, and subsequently design and facilitate the digital financial literacy training sessions for migrant workers. This integrated role will help ensure continuity between evidence generation and capacity building, with findings from the research directly informing the content, examples and areas of emphasis used in the workshop. Organizational Department / Unit to which the Consultant is contributing Project name: BRMM Remittance Phase III Project. PRIMA project code GB10P0650/TK0122 The consultant will work under the IOM Country Office in Doha, Qatar. Responsibilities Tasks to be performed under this contract • Design and conduct the research component through focus group discussions (FGDs) with Kenyan and Somali migrant workers in Qatar. The research shall explore remittance behaviours, financial practices, information needs, use of remittance channels, and challenges related to financial and digital inclusion. Develop a structured survey questionnaire, as appropriate, to support the research and ensure alignment with the objectives of the assignment. • Analyse the research findings and prepare the research output. Analyse and document the findings from the FGDs and any related survey activities, identifying key trends, needs, challenges, and recommendations. The findings shall inform the design, content, and facilitation approach of the digital financial literacy training sessions. • Design and conduct two separate digital financial literacy training sessions, targeting 40 Kenyan and 40 Somali migrant workers, respectively. The sessions shall be informed by the research findings and tailored to the identified needs and contexts of the respective participant groups. • Ensure appropriate monitoring, documentation, and reporting throughout the assignment, including maintaining participant attendance records, collecting participant feedback, documenting key activities and outcomes, and submitting the required deliverables to IOM. Deliverables and Submission Timeline: Deliverable Description Deadline • Survey Questionnaire Develop and submit the survey questionnaire for IOM review and approval before data collection. By 10 Dec 2026 • FGD Report Submit a report summarizing the focus group discussions, key findings, identified needs, challenges, and recommendations to inform the training design. By 31 Dec 2026 • Digital Financial Literacy Training Sessions Conduct two tailored training sessions for 40 Kenyan and 40 Somali migrant workers, respectively. By 20 Jan 2027 • Training Sessions Event Report Submit a report documenting the training sessions, including attendance, topics covered, outcomes, participant feedback, and relevant supporting documentation. By 25 Jan 2027 Performance indicators for the evaluation of results • A stronger evidence base on the financial and remittance experiences of Kenyan and Somali migrant workers along the migration corridor. • More context-responsive financial literacy programming, with workshop content informed by actual research findings. • Improved migrant knowledge of safe and affordable remittance services, digital financial services, budgeting, saving and responsible financial decision-making. • Stronger linkages between remittances, household resilience and longer-term financial planning. • Greater engagement with Kenyan and Somali diaspora communities. Qualifications Required Qualifications and Experience Education • Bachelor’s degree or equivalent in a relevant field, with a minimum of three (3) years of relevant professional experience. Experience • Demonstrated experience in qualitative research methodologies, including data collection and stakeholder consultations. • Proven experience in community engagement, outreach, and mobilization with diverse stakeholder groups. • Experience in facilitating training sessions, workshops, focus group discussions, and participatory learning activities. • Strong communication, interpersonal, and organizational skills, with the ability to effectively engage and coordinate with community members and partners. • Experience working with migrant communities, civil society organizations, or development and humanitarian programs is an advantage. Languages For this consultancy, Fluency in English (both oral and written) is required. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and

Bachelor’s degree or equivalent in a relevant field, with a minimum of three (3) years of relevant professional experience. Demonstrated experience in qualitative research methodologies, including data collection and stakeholder consultations. Proven experience in community engagement, outreach, and mobilization with diverse stakeholder groups. Experience in facilitating training sessions, workshops, focus group discussions, and participatory learning activities. Strong communication, interpersonal, and organizational skills, with the ability to effectively engage and coordinate with community members and partners. Experience working with migrant communities, civil society organizations, or development and humanitarian programs is an advantage. Fluency in English (both oral and written) is required.

Design and conduct the research component through focus group discussions (FGDs) with Kenyan and Somali migrant workers in Qatar. Develop a structured survey questionnaire to support the research. Analyse research findings and prepare outputs. Inform the design, content, and facilitation approach of digital financial literacy training sessions. Design and conduct two digital financial literacy training sessions, targeting 40 Kenyan and 40 Somali migrant workers. Ensure monitoring, documentation, and reporting throughout the assignment, including attendance records, participant feedback, and submission of deliverables.