Jira Administrator

We are looking for a skilled Jira Administrator to manage, configure, and optimize our Jira environment, ensuring efficient project management, streamlined workflows, and effective collaboration across teams. The ideal candidate will have hands-on experience in Jira administration, workflow customization, user management, and system configuration, with a strong understanding of Agile methodologies and Atlassian tools. Key Responsibilities • Administer and maintain Jira applications, ensuring optimal performance, availability, and usability. • Configure and manage Jira projects, workflows, issue types, screens, fields, schemes, and permissions. • Manage user accounts, groups, roles, access controls, and project-level permissions. • Design, customize, and maintain workflows, automation rules, dashboards, and filters based on business requirements. • Support Agile teams in configuring and managing Scrum and Kanban boards, backlogs, sprints, and reporting. • Troubleshoot Jira-related issues, investigate system errors, and provide technical support to end users. • Manage Jira integrations with Confluence, Bitbucket, and other third-party applications. • Monitor system performance, perform routine maintenance, and support Jira upgrades and migrations. • Establish and maintain Jira administration standards, documentation, and best practices. • Collaborate with stakeholders and technical teams to identify opportunities for process improvement and automation. Requirements • Bachelor's degree in Computer Science, Information Technology, or a related field. • 3–5 years of hands-on experience in Jira Administration. • Strong expertise in Jira configuration, administration, workflow management, and permission schemes. • Experience with Jira Software and Jira Service Management (JSM) is an advantage. • Good understanding of Agile methodologies, including Scrum and Kanban. • Hands-on experience with Jira automation, dashboards, reporting, and custom configurations. • Familiarity with Confluence and other Atlassian products. • Knowledge of Jira integrations, REST APIs, and scripting (Groovy, Python, or JavaScript) is an added advantage. • Strong troubleshooting, analytical, and problem-solving skills. • Excellent communication and stakeholder management skills.