Project Manager - Retail Banking

About the Role We are seeking an experienced E-Channel Banking Project Manager to lead and oversee strategic e-channel banking initiatives from requirements gathering and solution design through implementation, governance, and continuous improvement. The role will work closely with business and technology stakeholders to ensure e-channel banking solutions meet business requirements, regulatory expectations, customer needs, and organizational objectives. The successful candidate will provide strategic direction, lead project teams, manage multiple initiatives, and ensure successful delivery of e-channel banking projects. Key Responsibilities • Requirements Gathering: Identify and document business needs and user requirements for e-channel banking products and services. • Analysis: Analyze current e-channel systems and processes to identify areas for improvement and optimization. • Stakeholder Management: Engage with stakeholders to understand their needs, gather feedback, and ensure alignment with business objectives. • Solution Design: Develop detailed functional specifications and design solutions to address business requirements. • Project Management: Oversee the implementation of e-channel solutions, including project planning, execution, and monitoring. • Testing and Quality Assurance: Ensure thorough testing of e-channel systems to validate functionality, performance, and security. • Reporting and Documentation: Create and maintain documentation related to system requirements, processes, and project progress. • Compliance and Risk Management: Ensure e-channel solutions comply with regulatory requirements and manage risks associated with new implementations. • User Training and Support: Provide training and support to end-users to facilitate smooth adoption and use of e-channel solutions. • Continuous Improvement: Monitor performance of e-channel solutions and recommend enhancements to improve user experience and operational efficiency. • Strategic Planning: Develop and execute high-level project strategies for e-channel banking initiatives, aligning with organizational goals. • Leadership: Lead and mentor project managers and teams, ensuring effective project execution and fostering professional growth. • Stakeholder Engagement: Manage relationships with senior stakeholders, ensuring their needs are addressed and expectations are met. • Portfolio Management: Oversee multiple e-channel projects, ensuring they are aligned with strategic objectives and delivering value. • Budget Oversight: Manage and approve large-scale project budgets, ensuring financial control and cost efficiency. • Risk Management: Develop and implement risk management strategies to address potential issues and minimize impact on project outcomes. • Governance: Establish and enforce project governance frameworks, ensuring adherence to organizational standards and regulatory requirements. • Performance Monitoring: Track project performance metrics, analyzing progress and implementing corrective actions as needed. • Change Management: Lead change management initiatives to ensure smooth transitions and user adoption of new e-channel systems. • Reporting and Communication: Provide executive-level reports and presentations on project status, risks, and achievements to senior management and stakeholders. Requirements • Bachelor’s degree in Business Administration, Banking, Finance, IT, Computer Science, or a related field. • Proven experience in e-channel / digital banking and banking technology projects. • Strong experience in requirements gathering, solution design, project implementation, and testing. • Experience managing multiple projects, budgets, risks, governance, and senior stakeholders. • Strong leadership, communication, analytical, and problem-solving skills. • Experience with change management, continuous improvement, and executive-level reporting. • Strong understanding of banking compliance and regulatory requirements. Also, you can submit your CV through the link below for more upcoming job vacancies: https://cv-fnrco.com

Bachelor’s degree in Business Administration, Banking, Finance, IT, Computer Science, or a related field. Proven experience in e-channel / digital banking and banking technology projects. Strong experience in requirements gathering, solution design, project implementation, and testing. Experience managing multiple projects, budgets, risks, governance, and senior stakeholders. Strong leadership, communication, analytical, and problem-solving skills. Experience with change management, continuous improvement, and executive-level reporting. Strong understanding of banking compliance and regulatory requirements.

Requirements Gathering: Identify and document business needs and user requirements for e-channel banking products and services. Analysis: Analyze current e-channel systems and processes to identify areas for improvement and optimization. Stakeholder Management: Engage with stakeholders to understand their needs, gather feedback, and ensure alignment with business objectives. Solution Design: Develop detailed functional specifications and design solutions to address business requirements. Project Management: Oversee the implementation of e-channel solutions, including project planning, execution, and monitoring. Testing and Quality Assurance: Ensure thorough testing of e-channel systems to validate functionality, performance, and security. Reporting and Documentation: Create and maintain documentation related to system requirements, processes, and project progress. Compliance and Risk Management: Ensure e-channel solutions comply with regulatory requirements and manage risks associated with new implementations. User Training and Support: Provide training and support to end-users to facilitate smooth adoption and use of e-channel solutions. Continuous Improvement: Monitor performance of e-channel solutions and recommend enhancements to improve user experience and operational efficiency. Strategic Planning: Develop and execute high-level project strategies for e-channel banking initiatives, aligning with organizational goals. Leadership: Lead and mentor project managers and teams, ensuring effective project execution and fostering professional growth. Stakeholder Engagement: Manage relationships with senior stakeholders, ensuring their needs are addressed and expectations are met. Portfolio Management: Oversee multiple e-channel projects, ensuring they are aligned with strategic objectives and delivering value. Budget Oversight: Manage and approve large-scale project budgets, ensuring financial control and cost efficiency. Risk Management: Develop and implement risk management strategies to address potential issues and minimize impact on project outcomes. Governance: Establish and enforce project governance frameworks, ensuring adherence to organizational standards and regulatory requirements. Performance Monitoring: Track project performance metrics, analyzing progress and implementing corrective actions as needed. Change Management: Lead change management initiatives to ensure smooth transitions and user adoption of new e-channel systems. Reporting and Communication: Provide executive-level reports and presentations on project status, risks, and achievements to senior management and stakeholders.