HR Learning and Development Manager

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! Overall Role Purpose The HR Learning & Development Manager is responsible for leading and managing the Learning & Development function across Bahrain and contributing to business success through the development and implementation of effective learning, talent development and capability-building initiatives. The role is responsible for identifying organizational and individual development needs, developing the annual training plan and calendar, coordinating the delivery of learning interventions, and measuring training effectiveness to ensure that development activities support business requirements and employee career development. The position supports managers and employees in identifying performance, competency and development needs and ensures that talent and development processes are consistently and effectively implemented. The role also champions and supports the delivery of CIS/CIM programs for Bahrain-based employees, ensuring alignment with relevant Global Centre of Excellence standards and maintaining appropriate learning records and governance. The HR Learning & Development Manager also supports talent and career development initiatives, internship and graduate programs, performance and development processes, employee career aspirations and broader initiatives aimed at strengthening organizational capability, employee engagement and retention. Your Tasks: Learning & Development: • Lead and manage the Learning & Development function to ensure effective delivery of learning solutions aligned with business priorities and people development requirements. • Plan, design, coordinate and deliver annual training initiatives that support the achievement of business objectives. • Develop and manage the annual training plan, calendar and training catalogue to ensure identified organizational learning needs are addressed throughout the year. • Partner with managers to identify employee training and development needs through training needs analysis, talent discussions, performance reviews, Talent Panels and other appropriate methodologies. • Translate identified capability gaps into appropriate training, coaching or development interventions. • Coordinate internal and external learning programs and ensure training resources are effectively utilized. • Ensure training interventions are appropriate for the identified target audience and business requirements. • Evaluate the effectiveness and impact of training programs through feedback, follow-up discussions, coaching sessions and discussions with participants and their managers. • Develop tools and provide guidance to managers and supervisors to support effective transfer of learning and skills into the workplace. • Maintain accurate and complete training and development records for Bahrain-based employees. • Ensure appropriate documentation and reporting of training activities, participation and completion. • Develop, review and support implementation of Learning & Development policies, procedures and guidelines based on good practice. • Identify opportunities to continuously improve the quality and effectiveness of Learning & Development services. Talent and Career Development: • Support the implementation of talent management and employee development initiatives across Bahrain. • Ensure applicable talent and performance platforms and processes are actively utilized by managers and supervisors to assess KPIs, competencies, development requirements and career aspirations. • Promote fair, objective and meaningful performance and development discussions between managers and employees. • Support employees in their career aspirations by providing practical guidance regarding career development discussions, learning opportunities and available development options. • Work closely with managers to identify high-potential talent, critical capabilities and employee development priorities. • Support the implementation of Talent Panels and similar talent review processes. • Encourage managers to take ownership of employee development and provide appropriate coaching and development opportunities. • Support succession and talent development activities by identifying appropriate learning interventions for employees with future career potential. • Promote a culture of continuous learning, self-development and career ownership. Performance and Development Review: • Support the planning and implementation of the annual Employee Development Review process for Bahrain-based employees. • Provide managers and employees with appropriate guidance on the development and performance review process. • Support managers in identifying meaningful development objectives arising from performance and career discussions. • Monitor completion of relevant performance and development activities and provide appropriate follow-up. • Use identified competency and capability gaps to inform the annual Learning & Development plan. • Promote quality and consistency in performance and development discussions. CIS/CIM Programs: • Champion and support the implementation of CIS and CIM programs for Bahrain-based employees. • Coordinate the planning and project management of CIS/CIM learning activities in conjunction with relevant stakeholders. • Provide the necessary tools, guidance and support for the successful implementation of CIS and CIM initiatives. • Support the implementation and delivery of CIS/CIM modules to the identified target audiences. • Ensure appropriate systems are used to maintain accurate participation and training records. • Support the L&D team in managing the CIM Supervisory Excellence program. • Coordinate with trainers and relevant stakeholders to ensure timely and effective delivery of agreed learning activities. • Maintain appropriate standards of planning, coordination and delivery in alignment with relevant Global Centre of Excellence requirements. Training Needs Analysis: • Conduct and coordinate training needs analysis to identify capability requirements across functions and employee groups. • Work closely with managers to understand operational challenges and determine whether training or other development interventions are required. • Consolidate identified training needs and establish appropriate development priorities. • Ensure training investment is focused on relevant business and employee capability requirements. • Identify common or recurri

Lead and manage the Learning & Development function across Bahrain, developing and implementing effective learning, talent development and capability-building initiatives; identify organizational and individual development needs; develop annual training plan and calendar; coordinate delivery of learning interventions; measure training effectiveness; support managers and employees in performance, competency and development needs; champion CIS/CIM programs; support talent and career development initiatives, internship and graduate programs, performance and development processes; maintain learning records and governance; collaborate with managers to assess training needs; ensure documentation and reporting of training activities; develop L&D policies and guidelines; continuously improve L&D services; support talent management and succession planning; promote continuous learning culture; support annual Employee Development Review; provide guidance on development and performance processes; coordinate and manage CIS/CIM programs and related learning activities; ensure timely delivery and proper records.