Sales Executive - Kuwait City

Key Responsibilities: 1. Sales & Customer Experience • Welcome and engage customers in a professional, courteous, and brand-aligned manner. • Understand customer needs and provide personalized product recommendations. • Achieve individual and store sales targets, KPIs, and conversion goals. • Upsell and cross-sell products while maintaining an authentic luxury experience. • Handle customer inquiries, complaints, and after-sales service efficiently. 2. Product Knowledge & Brand Representation • Maintain strong knowledge of products, pricing, promotions, and brand storytelling. • Communicate product features, benefits, and care instructions clearly to customers. • Represent the brand image, values, and standards at all times. 3. Store Operations • Process sales transactions accurately through the POS system. • Ensure cash handling procedures are followed and discrepancies are reported immediately. • Support opening and closing procedures as per-store guidelines. • Assist in receiving, checking, tagging, and displaying merchandise. 4. Visual Merchandising & Store Standards • Maintain high standards of store cleanliness, organization, and visual merchandising. • Ensure products are displayed according to brand guidelines and seasonal layouts. • Replenish stock on the shop floor and ensure correct pricing and tagging. 5. Inventory & Stock Control • Assist with stock counts, cycle counts, and inventory audits. • Report low stock levels, damages, or discrepancies to the Store Manager. • Ensure proper handling and storage of merchandise to prevent loss or damage. 6. Teamwork & Communication • Work collaboratively with the Store Manager and team members to achieve store goals. • Attend training sessions, briefings, and performance reviews. • Follow all company policies, procedures, and operational guidelines. 7. Compliance & Security • Adhere to company security, health & safety, and loss-prevention policies. • Ensure compliance with company standards and local regulations. Key Skills & Competencies: • Strong communication and interpersonal skills. • Customer-focused with a sales-driven mindset. • Ability to work in a fast-paced retail environment. • Attention to detail and strong organizational skills. • Professional appearance and positive attitude. Qualifications & Experience: • High school diploma or equivalent. • Previous retail or sales experience preferred (luxury retail experience is an advantage). • Fluency in English; additional languages are an advantage. Working Conditions • Retail store environment. • Flexible working hours, including weekends and public holidays. • Standing for extended periods.

High school diploma or equivalent. Previous retail or sales experience preferred (luxury retail experience is an advantage). Fluency in English; additional languages are an advantage.

1. Sales & Customer Experience: Welcome and engage customers in a professional, courteous, and brand-aligned manner; Understand customer needs and provide personalized product recommendations; Achieve individual and store sales targets, KPIs, and conversion goals; Upsell and cross-sell products while maintaining an authentic luxury experience; Handle customer inquiries, complaints, and after-sales service efficiently. 2. Product Knowledge & Brand Representation: Maintain strong knowledge of products, pricing, promotions, and brand storytelling; Communicate product features, benefits, and care instructions clearly to customers; Represent the brand image, values, and standards at all times. 3. Store Operations: Process sales transactions accurately through the POS system; Ensure cash handling procedures are followed and discrepancies are reported immediately; Support opening and closing procedures as per-store guidelines; Assist in receiving, checking, tagging, and displaying merchandise. 4. Visual Merchandising & Store Standards: Maintain high standards of store cleanliness, organization, and visual merchandising; Ensure products are displayed according to brand guidelines and seasonal layouts; Replenish stock on the shop floor and ensure correct pricing and tagging. 5. Inventory & Stock Control: Assist with stock counts, cycle counts, and inventory audits; Report low stock levels, damages, or discrepancies to the Store Manager; Ensure proper handling and storage of merchandise to prevent loss or damage. 6. Teamwork & Communication: Work collaboratively with the Store Manager and team members to achieve store goals; Attend training sessions, briefings, and performance reviews; Follow all company policies, procedures, and operational guidelines. 7. Compliance & Security: Adhere to company security, health & safety, and loss-prevention policies; Ensure compliance with company standards and local regulations.