Retail Sales Specialist

Company Description Faham is a leading UAE-based provider of premium doors, closets, and furniture solutions, known for combining contemporary design with high-quality craftsmanship. With fully in-house design and production facilities, the company maintains strict control over quality and innovation from concept to completion. Headquartered in the United Arab Emirates, Faham serves a diverse customer base through showrooms in Dubai, Abu Dhabi, and Al Ain. The company is driven by integrity, creativity, and customer focus, consistently reimagining modern interiors to enhance everyday living spaces. As Faham expands, it remains committed to delivering cutting-edge, functional, and aesthetically refined solutions. Role Description The Retail Sales Specialist is a full-time, on-site role based in ABU DHABI. This position is responsible for welcoming customers to the showroom, understanding their needs, and providing tailored product recommendations across Faham’s range of doors, closets, and furniture. The role includes presenting product features and benefits, explaining technical specifications, and supporting customers through the selection and purchasing process. The Retail Sales Specialist will handle inquiries, manage quotations, coordinate with internal teams on orders, and ensure an excellent in-store experience from first contact to after-sales follow-up. Daily responsibilities also include maintaining product displays, updating product knowledge, and contributing to sales targets and overall showroom performance. Qualifications • Candidates should possess strong Retail Sales and Customer Service skills, with a track record of meeting or exceeding sales targets. • Candidates should possess solid Communication and Interpersonal Skills to engage effectively with diverse customers and team members. • Candidates should possess confident Product Knowledge skills and the ability to learn technical and design features of doors, closets, and furniture. • Candidates should possess skills in basic sales reporting, use of point-of-sale systems, and general showroom operations. • Previous experience in retail, showroom sales, or home/interior products is preferred. • Ability to work on-site in Abu Dhabi including weekends or shifts as required by showroom operating hours. • Proficiency in English & ARABIC is required. • Graduation in architecture or engineering is required ; further education in business, marketing, or interior design is beneficial.

Graduation in architecture or engineering is required; further education in business, marketing, or interior design is beneficial.

Welcome customers to the showroom, understand their needs, and provide tailored product recommendations across Faham’s range of doors, closets, and furniture. Present product features and benefits, explain technical specifications, and support customers through the selection and purchasing process. Handle inquiries, manage quotations, coordinate with internal teams on orders, and ensure an excellent in-store experience from first contact to after-sales follow-up. Maintain product displays, update product knowledge, and contribute to sales targets and overall showroom performance.