Government Relations Coordinator (GRO)

Government Relations Coordinator (GRO) Job Purpose The Government Relations Coordinator is responsible for supporting and coordinating government-related transactions and ensuring that employee and company records are processed accurately and on time through relevant government platforms and authorities. The role supports compliance with Saudi labor and residency requirements and assists employees with government-related services. Key Responsibilities • Process and follow up on employee government transactions, including Iqama issuance and renewal, sponsorship transfers, exit/re-entry visas, and final exit procedures. • Support transactions through government platforms such as Qiwa, Muqeem, GOSI, Mudad, and other relevant portals. • Coordinate with government authorities and external agencies when required. • Maintain accurate and updated records of employee documents, permits, visas, and residency status. • Monitor expiry dates of Iqamas, work permits, visas, licenses, and other official documents and ensure timely renewal. • Support new employee onboarding by completing required government registration and documentation. • Assist with employee transfers, profession changes, and other government-related requests. • Follow up on pending transactions and provide regular status updates to the HR team. • Ensure all government transactions are completed in accordance with company policies and applicable regulations. • Maintain confidentiality and accuracy of employee and company information. • Prepare reports and trackers related to government relations activities. • Coordinate with HR Operations, Payroll, Recruitment, and other departments to complete required employee transactions. • Support the Government Relations team with day-to-day administrative and coordination activities. Qualifications & Experience • Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field. • 1–3 years of experience in Government Relations, HR Operations, or a related function. • Good knowledge of Saudi government platforms such as Qiwa, Muqeem, GOSI, and Mudad. • Basic understanding of Saudi labor and residency procedures. • Good communication and coordination skills. • Strong attention to detail and ability to follow up on multiple transactions. • Good Microsoft Office skills, particularly Excel. • Arabic fluency is required; good English communication skills are preferred. Key Competencies • Government Relations Coordination • Follow-up & Organization • Attention to Detail • Communication Skills • Confidentiality • Time Management • Problem Solving • HR Operations Support

Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field. 1–3 years of experience in Government Relations, HR Operations, or a related function. Good knowledge of Saudi government platforms such as Qiwa, Muqeem, GOSI, and Mudad. Basic understanding of Saudi labor and residency procedures. Good communication and coordination skills. Strong attention to detail and ability to follow up on multiple transactions. Good Microsoft Office skills, particularly Excel. Arabic fluency is required; good English communication skills are preferred.

Process and follow up on employee government transactions, including Iqama issuance and renewal, sponsorship transfers, exit/re-entry visas, and final exit procedures. Support transactions through government platforms such as Qiwa, Muqeem, GOSI, Mudad, and other relevant portals. Coordinate with government authorities and external agencies when required. Maintain accurate and updated records of employee documents, permits, visas, and residency status. Monitor expiry dates of Iqamas, work permits, visas, licenses, and other official documents and ensure timely renewal. Support new employee onboarding by completing required government registration and documentation. Assist with employee transfers, profession changes, and other government-related requests. Follow up on pending transactions and provide regular status updates to the HR team. Ensure all government transactions are completed in accordance with company policies and applicable regulations. Maintain confidentiality and accuracy of employee and company information. Prepare reports and trackers related to government relations activities. Coordinate with HR Operations, Payroll, Recruitment, and other departments to complete required employee transactions. Support the Government Relations team with day-to-day administrative and coordination activities.