Cybersecurity Protection Lead

About the Company Advanced technology and cybersecurity company (sirar) established by stc, the region’s ICT and digital services provider, sirar by stc is a cutting-edge cybersecurity provider that empowers organization to take control of their cyber capabilities and digital environments. As experts in business security and privacy. We offer a comprehensive range of solutions that help you to operate online safely, securely, and efficiently. Responsibilities: • Uses cybersecurity tools to protect information, systems and networks from cyber threats. • Tracks escalations and provide advisory and support function to front office / back office. • Works on problem determination analysis and resolution techniques. • Ensures closing escalated trouble tickets on daily basis per shift. • Analyzes performance of incident management activities (Root Cause and ownership) with support from back-office team. • Opens clients trouble tickets with vendors. • Understands and meets customer agreements (OLA/SLA/commitments). • Ensures incident team has an active voice and is driving the L1 troubleshooting. • Ensures system changes with appropriate teams to minimize disruption. • Communicates issues requiring escalation to different teams and initiates follow-up procedures. • Leads operational incidents and breaches. • Leads security analysis, administration and remediation procedures, workflows, and tasks. • Identifies opportunities to improve security monitoring and operational tasks. • Leads technical onboarding/offboarding process for Cyber Resilience Center services. • Operates Cyber Resilience services (DDoS, VM, MD, etc.) related to clients. • Ensures 24x7 proactive and reactive managed security operations monitoring product lines and services to clients. • Uses cybersecurity products and security control technologies to reduce identified risk to an acceptable level. • Ensures all operational and maintenance activities are properly documented and updated as necessary. • Performs technical risk remediation and vulnerability closure of Cyber Resilience Center environments. • Contributes to the overall success of the company by performing all other duties and responsibilities as assigned by line manager. • Leads the administration, configuration, monitoring, and support of F5 BIG-IP LTM, ASM/Advanced WAF, and DNS/GTM platforms. • Manages F5 policies, virtual servers, pools, SSL certificates, iRules, DNS services, and traffic management configurations. • Performs troubleshooting, root cause analysis, upgrades, migrations, and optimization activities for F5 environments. • Supports customer onboarding/offboarding activities related to F5 services. • Ensures availability, performance, and security of application delivery and web application firewall services. • Identifies and remediates security risks and vulnerabilities within F5 environments. • Acts as the primary SME for F5-related incidents, escalations, and vendor engagements. Skills: • Advanced knowledge in network and security infrastructure. • Advanced proficiency in security tools and systems such as firewalls, load balancers, and application delivery controllers. • Expert-level experience with F5 BIG-IP technologies, including ASM/Advanced WAF, LTM, and DNS/GTM. • Strong hands-on experience in the administration, configuration, monitoring, troubleshooting, and optimization of F5 BIG-IP environments. • Advanced knowledge of a variety of operating systems and a good systems administration level of experience. • Advanced proficiency in communicating effectively with a range of security professionals to simplify complex technical issues. • Advanced knowledge of cybersecurity-related threats and vulnerabilities. • Strong understanding of web application security, traffic management, load balancing, DNS services, SSL/TLS, and network security concepts. • Ability to perform incident analysis, root cause investigation, vulnerability remediation, and operational support within managed security environments. Years of Experience: • 5+ years in relevant experience. Professional Certificate : • PCNSE, CCNA, CCNP Security, CCIE Security, FCA, CISM, CISSP, Security+, F5-CSE, and F5-CTS certification in BIG-IP LTM, DNS, or ASM/Advanced WAF. Academic Qualification: • Bachelor's degree in Cybersecurity, Computer Science, IT, or related field. • Master's degree preferred. Important Notice for Candidates: By submitting your application, you confirm that you have read and understood sirar's Candidate Privacy Notice and agree to the processing of your personal data in accordance with it.

Uses cybersecurity tools to protect information, systems and networks from cyber threats. Tracks escalations and provide advisory and support function to front office / back office. Works on problem determination analysis and resolution techniques. Ensures closing escalated trouble tickets on daily basis per shift. Analyzes performance of incident management activities (Root Cause and ownership) with support from back-office team. Opens clients trouble tickets with vendors. Understands and meets customer agreements (OLA/SLA/commitments). Ensures incident team has an active voice and is driving the L1 troubleshooting. Ensures system changes with appropriate teams to minimize disruption. Communicates issues requiring escalation to different teams and initiates follow-up procedures. Leads operational incidents and breaches. Leads security analysis, administration and remediation procedures, workflows, and tasks. Identifies opportunities to improve security monitoring and operational tasks. Leads technical onboarding/offboarding process for Cyber Resilience Center services. Operates Cyber Resilience services (DDoS, VM, MD, etc.) related to clients. Ensures 24x7 proactive and reactive managed security operations monitoring product lines and services to clients. Uses cybersecurity products and security control technologies to reduce identified risk to an acceptable level. Ensures all operational and maintenance activities are properly documented and updated as necessary. Performs technical risk remediation and vulnerability closure of Cyber Resilience Center environments. Contributes to the overall success of the company by performing all other duties and responsibilities as assigned by line manager. Leads the administration, configuration, monitoring, and support of F5 BIG-IP LTM, ASM/Advanced WAF, and DNS/GTM platforms. Manages F5 policies, virtual servers, pools, SSL certificates, iRules, DNS services, and traffic management configurations. Performs troubleshooting, root cause analysis, upgrades, migrations, and optimization activities for F5 environments. Supports customer onboarding/offboarding activities related to F5 services. Ensures availability, performance, and security of application delivery and web application firewall services. Identifies and remediates security risks and vulnerabilities within F5 environments. Acts as the primary SME for F5-related incidents, escalations, and vendor engagements.