Human Resources Manager

Responsibilities: Align with Group HR, main duties and responsibilities as follows: Talent Acquisition & Onboarding • Lead and oversee the end-to-end recruitment and onboarding process to ensure an efficient and positive candidate and hiring manager experience. • Develop and implement effective sourcing strategies to attract, assess, and hire high-caliber talent aligned with organizational requirements. • Ensure vacant positions are filled within agreed timelines and continuously improve time-to-hire and recruitment effectiveness metrics. • Manage recruitment documentation, offer preparation, approvals, and onboarding processes in compliance with company standards. Performance Management • Develop and manage performance metrics, KPIs, and goal-setting processes that drive individual • and business performance. • Facilitate the mid-year and annual performance review cycle and provide guidance to managersand employees on performance management processes. • Analyze performance data, identify trends, and recommend initiatives to strengthen organizational effectiveness. Learning & Development • Conduct training needs analysis through performance reviews, competency assessments, and consultations with business leaders. • Design, coordinate, and deliver training programs align with Group HR to enhance employee skills, leadership capabilities, and organizational performance. • Evaluate training effectiveness and implement continuous improvements to maximize learning outcomes. Talent Management & Succession Planning • Lead talent review processes and identify high-potential employees using competency frameworks and organizational requirements. • Develop and maintain succession plans for critical positions to ensure business continuity. • Collaborate with department leaders to create and monitor development plans for identified successors and key talent. Employee Relations & Engagement • Foster a positive workplace culture built on engagement, collaboration, recognition, and continuous improvement. • Develop and implement employee engagement initiatives that enhance employee satisfaction and retention. • Manage employee grievances, disciplinary matters, investigations, and workplace conflict resolution in accordance with company policies and applicable labor laws. • Ensure employee concerns are handled fairly, confidentially, and in a timely manner. Payroll, Time Management & HR Operations • Oversee monthly payroll processing and ensure accurate and timely salary payments. • Review and validate payroll inputs, including attendance, leave records, overtime, allowances, and deductions. • Ensure payroll administration complies with company policies and local labor regulations. HR Policies, Compliance & Governance • Ensure compliance with all corporate HR policies, local labor laws, and regulatory requirements. • Develop, review, and update HR policies and procedures to support organizational objectives and best practices. HR Business Partnership & Organizational Support • Act as the primary HR partner for the Country CEO and local management team while ensuring alignment with Group HR strategies and directives. • Provide HR insights and recommendations on workforce planning, organizational effectiveness, employee engagement, and talent development. • Support organizational design, workforce planning, restructuring initiatives, and change management activities. • Prepare HR metrics, reports, and dashboards to support data-driven decision-making and business objectives. Educational Qualifications & Experience : • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field; Master’s degree preferred • Experience: Proven experience as an HR Manager, preferably specializing in PMS and L&D, with a minimum of 10-15 years in a similar role • Previous experience in Insurance, Banking or Finance industry is preferred • Fluency in English & Arabic (spoken and written). Technical Competencies: • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant • software, inclination towards AI. • HRMS tools and software exposure • Technologically strong open to explore • Strong interpersonal skills & Leadership skills

Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field; Master’s degree preferred. Minimum of 10-15 years in a similar HR Manager role with proven experience, preferably specializing in PMS and L&D. Prior experience in Insurance, Banking or Finance is preferred. Fluency in English & Arabic (spoken and written).

Talent Acquisition & Onboarding: Lead end-to-end recruitment and onboarding; develop sourcing strategies; ensure timely filling of vacancies; manage recruitment documentation and onboarding in compliance. Performance Management: Develop KPIs and goal-setting; facilitate performance review cycles; analyze data and drive initiatives. Learning & Development: Conduct training needs analysis; design, coordinate, and deliver training programs; evaluate and improve training effectiveness. Talent Management & Succession Planning: Lead talent reviews; identify high-potential employees; develop and maintain succession plans; collaborate on development plans. Employee Relations & Engagement: Foster positive culture; implement engagement initiatives; handle grievances and disciplinary matters; ensure fair and confidential handling of concerns. Payroll, Time Management & HR Operations: Oversee monthly payroll; validate payroll inputs; ensure compliance with policies and local regulations. HR Policies, Compliance & Governance: Ensure compliance with policies and labor laws; update HR policies. HR Business Partnership & Organizational Support: Act as HR partner to Country CEO; provide workforce planning and organizational insights; support organizational design and change management; prepare HR metrics and dashboards.