Swan Insurance Management Agency Ltd (SIMA)
Business/ Sales Support
Manama, BahrainPosted 2 days ago
- Salary
- AED 58440k–87660k a month· est.
- Job type
- Full time
- Level
- Mid level
- Field
- Sales & Business Development
- Work mode
- On site
About the role
Location: Bahrain Are you a highly organized professional with a meticulous eye for detail and a passion for the dynamic insurance sector? We are seeking a proactive Bilingual Business & Sales Support Specialist to provide essential administrative and contractual support, serving as the critical link between our Sales team, clients, and underwriters. This role requires a dedicated individual fluent in both English and Arabic to manage the end-to-end sales support cycle, ensuring efficiency, accuracy, and compliance across all documentation and client communications. Key Responsibilities 1. Contract & Proposal Management: • Draft and produce high-quality, customized insurance proposals and quotations for clients in both English and Arabic, ensuring brand standards and technical accuracy. • Prepare and finalize complex legal documentation, including initial drafting of Reinsurance Contracts, Cover Notes, and Policy Wordings. • Ensure all client documentation is filed, tracked, and accessible using our CRM system. 2. Sales & Client Relationship Support: • Manage the full policy renewal pipeline, proactively tracking expiration dates, coordinating with underwriters to secure renewal terms, and presenting comparison summaries to the sales team. • Maintain a rapid communication standard, acknowledging all client and internal emails quickly and routing queries to the appropriate cross-functional entities. • Coordinate follow-up activities, client meetings, and administrative needs for assigned Account Executives and Producers. 3. Operational & Cross-Functional Coordination: • Serve as the primary liaison, connecting the Sales team with cross-functional internal entities (e.g., Underwriting, Claims, Finance, and Compliance) to ensure the smooth, timely flow of policies. • Assist in compiling and analyzing sales reports, pipeline forecasts, and retention metrics for management review. Essential Requirements • Bilingual Fluency: Fluent in both written and spoken English and Arabic is mandatory, allowing for seamless technical and professional communication across cultures and markets. • Organizational Mastery: Exceptional organizational and time management skills with a proven ability to manage high-volume workflows, multiple priorities, and tight deadlines. • Technical Proficiency: Very good to excellent command of Microsoft Word and Excel for documentation, data management, and report generation. • Location: Must be currently based in Bahrain, with valid work status or eligibility to obtain one.
Requirements
Bilingual Fluency: Fluent in both written and spoken English and Arabic is mandatory. Organizational Mastery: exceptional organizational and time management skills with the ability to manage high-volume workflows and tight deadlines. Technical Proficiency: very good to excellent command of Microsoft Word and Excel for documentation, data management, and report generation. Location: must be currently based in Bahrain, with valid work status or eligibility to obtain one.
Responsibilities
1. Contract & Proposal Management: Draft and produce high-quality, customized insurance proposals and quotations in English and Arabic; prepare and finalize complex legal documentation including initial drafting of Reinsurance Contracts, Cover Notes, and Policy Wordings; ensure all client documentation is filed, tracked, and accessible using the CRM system. 2. Sales & Client Relationship Support: Manage the full policy renewal pipeline, track expiration dates, coordinate with underwriters to secure renewal terms, and present comparison summaries to the sales team; maintain rapid communication standards and route queries to cross-functional entities; coordinate follow-up activities, client meetings, and administrative needs for assigned Account Executives and Producers. 3. Operational & Cross-Functional Coordination: Serve as primary liaison connecting Sales with cross-functional internal entities (Underwriting, Claims, Finance, Compliance) to ensure smooth policy flow; assist in compiling and analyzing sales reports, pipeline forecasts, and retention metrics for management review.
Skills
- Bilingual English and Arabic
- CRM systems
- Microsoft Word
- Microsoft Excel
- Proposal drafting
- Contract documentation
- Reinsurance contracts
- Policy wordings
- Renewal management
- Client relationship management
- Cross-functional coordination
- Sales support
- Underwriter liaison
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Get my free matchesAED 58440k–87660k a month· est.
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