Quality Assurance & Food Safety Manager

Profile Snapshot Title: Quality Assurance & Food Safety Manager Location: Kuwait Position Type: Full Time Department: Quality What Will Your Day Look Like? The Quality Assurance & Food Safety Manager oversees and leads the quality control operations within a manufacturing plant. He/she is primarily responsible for crafting and implementing policies that prioritize the efficiency of products or services, supervising and evaluating the performance of the workforce, and setting standards and procedures that align with Agthia’s goal. How Will You Make an Impact? • Manage all aspects of product quality and food safety throughout the company to meet FSMA and GFSI requirements such as HACCP, SQF, FSVP certification. • Ensure Quality Manual, procedure, and work instructions are followed, and changes are done as per the system. • Perform regular Quality checks of the mills, factories, warehouses, and storing containers and ensure they all comply with the company’s standards. • Perform quality assurance audits to ensure that the organization meets industry standards for best practices. • Map customer requirements, identify improvement areas & implementing measures to maximize satisfaction levels. • Keep senior management updated on significant developments that are identified during Quality Assurance activities. • Maintain and improve the company's food safety management systems in compliance with regulatory requirements and company policies. • Implement and maintain the company's food safety procedures, such as HACCP, BRC, or similar programs. • Work closely with the QA team to ensure that food safety is integrated into the overall quality management system. • Monitor supplier performance and verify that they meet or exceed the company's expectations for food safety. • Investigate customer complaints, determine the root cause and take corrective action to prevent recurrence. • Ensure timely and effective communication with customers regarding quality and food safety issues. • Ensure adherence to all relevant quality, health, safety, and environmental procedures, instructions, and controls. • Ensure workspace is within the company’s GMP (good manufacturing practice) and 5S standards. • Follow hygiene and uniform requirement as per company policy and standards. • Report on any possible problem or hazard present in the working area. • Assist in the preparation of timely and accurate departmental statements and reports to meet Agthia and department requirements, policies, and standards. • Knowledge of food safety and quality standards. • Knowledge of Quality Control Techniques. • Knowledge of different food production processes. • Timely & accurate preparation of departmental statements and reports. Qualifications, Experience & Skills • Bachelor of Technology - Food Technology. • BS in Food Science, Food Technology, or any related field. • 5-7 years of experience in food safety and quality control systems. Grow with Agthia – For the Better Agthia Group is one of the region’s leading Food & Beverage companies, with a growing international footprint. We are a publicly listed company on the Abu Dhabi Securities Exchange (ADX) and part of ADQ, one of region’s largest holding companies. Rooted in Abu Dhabi since 1978, we've grown into a global presence, operating in countries including the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan. We’ve built a diverse portfolio of over 35 market-leading brands across Water & Food, Snacking, Protein & Frozen, and Agri-Business – touching the lives of millions of consumers in more than 65 global markets. With sustainability at the core of our innovations, we’ve pioneered several world-first products, setting new benchmarks in industry and meeting the evolving needs of communities worldwide. Over 12,000 people from more than 67 nationalities are at the heart of shaping our purpose driven future, supported by an agile environment which encourages collaboration, creativity, and the freedom to make a real difference. With a competitive benefits package, genuine opportunities to advance, and a focus on continuous learning and development, we’re committed to supporting your growth as we work together to deliver excellence “For the Better.” Join us and be part of a team that's not just shaping the future of food and beverage but also making a meaningful impact on the world. Together, let's grow 'For the Better.'

Bachelor of Technology - Food Technology; BS in Food Science, Food Technology, or any related field. 5-7 years of experience in food safety and quality control systems.

Oversee and lead quality control operations within a manufacturing plant; craft and implement policies prioritizing product efficiency; supervise and evaluate workforce; set standards and procedures aligned with Agthia’s goals; manage all aspects of product quality and food safety to meet FSMA and GFSI requirements (HACCP, SQF, FSVP); ensure Quality Manual, procedures, and work instructions are followed and updated; perform regular quality checks of mills, factories, warehouses, and storage containers; conduct quality assurance audits; map customer requirements and implement improvements to maximize satisfaction; keep senior management updated on QA developments; maintain and improve food safety management systems; implement and maintain HACCP, BRC or similar programs; work with QA team to integrate food safety into the QMS; monitor supplier performance; investigate customer complaints and implement corrective actions; communicate with customers regarding quality and safety issues; ensure adherence to GMP and 5S; follow hygiene and uniform policies; report potential problems or hazards; prepare timely departmental statements and reports.