Senior Manager Projects

About the role Lead QAS Cargo’s end-user oversight and operational integration for Cargo Terminal 2 (CT2), providing the senior point of accountability across operational requirements, delivery interfaces, systems integration, testing, operational readiness, handover and transition into service. Head the dedicated QAS Cargo CT2 project team and protect the integrity of the approved operating solution by ensuring the facility, Material Handling System (MHS), technology, processes, people and operational arrangements are integrated, validated and supported by sufficient evidence for operational acceptance and go-live. Contract Duration: 3 years Responsibilities Strategic • Lead the QAS Cargo CT2 delivery strategy and end-user governance framework to maintain clear ownership, timely decision-making and alignment between project outputs, cargo operating requirements and business objectives. • Translate QAS Cargo’s strategic capacity, service, automation, safety and operational objectives into clear project priorities to ensure CT2 can support the intended operating model and future cargo growth. • Provide senior end-user advice to the Vice President QAS Cargo and relevant governance forums on operational impacts, integration risks, readiness status, critical decisions and emerging threats to successful entry into service. • Oversee the integration of CT2 with the existing QAS Cargo operation, Cargo Terminal 1 and the wider HIA operating environment to support business continuity and a controlled transition to the future operating model. Operational End-User Project Leadership • Act as the senior QAS Cargo representative for CT2 and head the dedicated QAS Cargo project team, setting priorities, delegating accountabilities and ensuring operational assurance activities, decisions, deliverables and escalations are completed in line with the approved project programme and governance requirements. • Maintain an integrated view of construction interfaces, MHS, IT and automation, operational processes, project controls and ORAT to identify cross-workstream dependencies and prevent isolated decisions from affecting the overall operational outcome. • Establish structured QAS Cargo assurance, decision and escalation processes to ensure execution-stage matters from the Major Projects Department (MPD), Project Management and Construction Management (PMCM) consultant and delivery parties are directed to the appropriate operational owner and resolved within required timeframes. Operational Requirements and Delivered-Solution Assurance • Maintain senior oversight of the approved QAS Cargo operational-requirements baseline and associated traceability arrangements to verify that operational requirements are addressed through construction, installation, systems configuration, testing, commissioning, handover and transition. • Ensure significant operational departures from the approved solution are supported by documented impact assessments covering safety, security, functionality, capacity, productivity, maintainability, staffing, training, business continuity, readiness and whole-life operational implications. • Endorse the consolidated QAS Cargo operational position on material changes and unresolved delivery matters before formal communication or escalation through the approved project governance route. • Ensure the dedicated QAS Cargo CT2 team verifies the delivered solution through progressive inspections, system demonstrations, testing, commissioning evidence, operational trials and readiness reviews. • Determine when unresolved operational matters require executive intervention, formal risk acceptance, conditional acceptance or recommendation against handover or go-live. • MHS, Technology and Process Integration • Oversee end-to-end operational integration across the base building, MHS, cargo applications, screening systems, IT infrastructure, Cool Chain facilities, security systems, operational processes and relevant airport systems. • Ensure MHS and technology outputs are aligned with QAS Cargo process requirements, ConOps, exception-handling arrangements, recovery procedures and required operating performance. • Direct coordinated end-user participation in system demonstrations, factory and site acceptance activities, integrated systems testing, commissioning, operational simulations and trials to verify end-to-end operational performance against approved requirements and acceptance criteria. • Coordinate with the Manager IT Integration – CT2 and Manager Delivery Integration– CT2 to resolve cross-functional dependencies and ensure systems, processes, people and facilities progress toward a single operational outcome. • Ensure proposed system workarounds or manual fallback arrangements are not treated as permanent operating solutions unless their operational, safety, staffing, capacity and business-continuity implications have been formally assessed and accepted by the appropriate authority. Stakeholder and Interface Management • Lead QAS Cargo’s project interface with MPD and the PMCM while preserving clear accountability for asset delivery, contractor management, design coordination, site supervision, quality assurance, commercial management and contract administration. • Coordinate QAS Cargo engagement with Qatar Airways Cargo, QAS Cargo Operations, MATAR Facilities Management and Operations, IT, Security, Safety, Customs, MOI, QCAA and other relevant authorities and stakeholders. • Chair QAS Cargo project-delivery and integration forums to maintain action ownership, resolve cross-functional issues and escalate decisions that cannot be resolved at working level. Programme, Change and Risk Oversight • Review integrated schedule, cost, risk and performance information provided through the Senior Manager Project Controls, MPD and appointed consultants to assess implications for QAS Cargo deliverables and operational readiness. • Ensure QAS Cargo dependencies, approvals, training, recruitment, process development, testing, trials and transition activities are incorporated into the integrated project schedule. • Identify and maintain oversight of QAS Cargo operational, integration, readiness and business-continuity risks, ensuring owners and mitigation actions are assigned and regularly reviewed. • Maintain senior oversight of decisions and unresolved matters that could result in operational rework, deferred scope, reduced capacity, increased manpower, additional operating cost or reliance on temporary arrangements. • Escalate any proposed acceptance of incomplete, non-compliant or operationally constrained outputs where the residual risk or business impact exceeds delegated authority. • Perform other department duties related to his/her position as directed by the Head of the Department Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. About you Essential • Bachelor’s Degree or Equivalent • Minimum 10 yea

Essential: Bachelor’s Degree or Equivalent; Minimum 10 years of experience in project management or delivery leadership roles within complex infrastructure or operations environments; strong governance, stakeholder management, and integration experience; excellent coordination across cross-functional teams; ability to manage risks, dependencies, and handover to operations.

Lead QAS Cargo CT2 delivery strategy and end-user governance; translate strategic objectives into project priorities; provide senior end-user advice on operational impacts and readiness; oversee integration with existing operations and other terminals; act as senior representative for CT2, manage project team, set priorities, and ensure deliverables meet governance requirements; maintain integration across construction, MHS, IT, and automation; establish assurance and escalation processes; oversee operational requirements baseline and ensure testing, commissioning, handover and transition; ensure changes are evaluated for safety, security, functionality, capacity, and business continuity; coordinate system demonstrations, testing, and trials; manage interfaces with MPD, PMCM, and other stakeholders; chair project-delivery forums; monitor schedule, cost, risk, and performance; ensure dependencies, training, recruitment, process development are included in the plan; identify and mitigate operational risks; escalate unresolved matters and ensure proper acceptance decisions.