Site Reliability Engineer

About the opportunity You'll join the technology organization of a well-established, fast-growing UAE-headquartered group whose digital products are used every day across the GCC and global markets. Due to the confidential nature of this search, the hiring company will be disclosed to shortlisted candidates at the first conversation. You'll work as part of a DevOps and Infrastructure team building and running highly reliable, scalable production environments with real ownership over reliability, observability, and release engineering for products serving millions of users. What you'll do • Gather and analyze metrics from operating systems and critical application services to enable rapid identification of issues and faults • Partner with development teams to improve service reliability and optimize release procedures • Maintain complete control and understanding of production environments to expedite issue identification and mitigation • Define and operate SLAs, SLOs, and SLIs aligned with organizational requirements; balance feature velocity with reliability • Administer Linux servers (Ubuntu, Amazon Linux) and web servers (Apache, Nginx, Tomcat, HAProxy) • Operate across AWS and Azure EC2, RDS, S3, ECS/EKS, Lambda, CloudWatch, CloudFront, Route53, VPC, API Gateway, IAM, ElastiCache, DynamoDB, CodeDeploy/CodeBuild, and serverless technologies • Implement and manage container orchestration: Kubernetes, Docker Swarm, OpenShift, or AWS EKS/ECS • Build with Infrastructure as Code Terraform, Pulumi, or CloudFormation across cloud and on-premises environments • Own Monitoring & Observability platforms: Elastic Stack, Grafana, Prometheus, Graphite, and APM tools (New Relic, AppDynamics, Dynatrace) • Reduce toil through automation using Terraform, Bash, and Python • Apply strong knowledge of microservices architecture and patterns; support RDBMS and NoSQL observability, high availability, and scalability • Lead incident management, on-call processes, and release/change management within an SDLC framework • Participate in system design consulting, platform management, and capacity analysis & planning • Maintain internal knowledge bases and document effectively (Jira, Confluence) What you'll bring • Bachelor's degree in computer science or a related STEM field (mathematics majors preferred) • Minimum 4 years of hands-on Site Reliability Engineering experience, with strong proficiency across the technologies above • Deep incident-management and on-call experience in high-availability production environments • Excellent written and verbal communication; able to collaborate across multiple teams and stakeholders • Relevant certifications (AWS, Azure, Kubernetes, Terraform, observability platforms) are highly desirable What's in it for you • A foundational role in a scaling technology group, with genuine ownership of production reliability • Tax-free compensation, comprehensive benefits, and a collaborative, growth-oriented engineering culture • Direct exposure to multi-product, multi-market infrastructure at scale