Sofitel

Host (Saudi Only)

Mecca, Saudi ArabiaPosted 2 days ago

Salary
AED 9k–12k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Host You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive! What You Will Be Doing • Consistently offer a professional and friendly greeting, and provide engaging service • Assist guests regarding food and beverage menu items in an informative and helpful way • Follow outlet policies, procedures and service standards • Follow all safety and sanitation policies when handling food and beverage • Your experience and skills include: • Ability to focus attention on guest needs, remaining calm and courteous at all times • Strong interpersonal and problem solving abilities • Ability to work well under pressure in a fast paced environment • Ability to work cohesively and collaboratively as part of a team Qualifications Your experience and skills include: • Ability to focus attention on guest needs, remaining calm and courteous at all times • Strong interpersonal and problem solving abilities • Ability to work well under pressure in a fast paced environment • Ability to work cohesively and collaboratively as part of a team Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Responsibilities

You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive! What You Will Be Doing: Consistently offer a professional and friendly greeting, and provide engaging service; Assist guests regarding food and beverage menu items in an informative and helpful way; Follow outlet policies, procedures and service standards; Follow all safety and sanitation policies when handling food and beverage; Your experience and skills include: Ability to focus attention on guest needs, remaining calm and courteous at all times; Strong interpersonal and problem solving abilities; Ability to work well under pressure in a fast paced environment; Ability to work cohesively and collaboratively as part of a team.

Skills

  • Customer service
  • Interpersonal communication
  • Problem solving
  • Teamwork
  • Food and beverage safety
  • Facility etiquette
  • Guest service
  • Calm under pressure
  • Fast-paced environment adaptability

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