Receptionist

Receptionist (Security) JOB PURPOSE / OBJECTIVE Maintain security by following procedures, monitoring logbook and issuing visitor badges. Greet guests and visitors and direct them to the appropriate party as needed. Answer incoming calls and refer inquiries to correct offices. KEY ACCOUNTABILITIES Guest Relations Procedures and Assistance • Issue visitor badges, complete reception procedures and connect them with the appropriate party Designated Site Representative (DSR). • Introduce company’s safety culture and arrange the viewing of company Visitors Safety Video to ensure awareness of the guests on the Emergency Action Plan of the company facilities. • Collect visitor badges, complete clearance/exit procedures and guide guests though when needed upon leaving. • Answer phone calls in a timely manner and direct calls to the correct offices. • Enter customer data and correspondence, create and manage both digital and hardcopy filing systems for all vendors and clients. • Copy, file and maintain paper or electronic security documents and records. • Coordinate with the Mail Clerks/Drivers in handle incoming and outgoing mails to properly sort out mails and avoid mail loss. • Receive tenders and other vendor’s document as needed to be coordinated with Commercial Group. • Assist Security Officers in circulating among visitors or employees to preserve order and protect property. Policies, Systems, Processes and Procedures • Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices in order to increase productivity and operational efficiency. • Implement all relevant Section’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner. Quality, Health, Security, Safety and Environment • Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Section to guarantee employee safety and delivery of high quality products/services. Reporting • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. • Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards. QUALIFICATIONS & EXPERIENCE Education Required: High School / Higher National Diploma. Preferred: Diploma in any discipline. Experience Required: Up to 3 years of experience with the same position. Preferred: Experience in Petrochemicals Industry.

Education: Required - High School / Higher National Diploma. Preferred - Diploma in any discipline. Experience: Required - Up to 3 years of experience with the same position. Preferred - Experience in Petrochemicals Industry.

Greet guests and visitors and direct them to the appropriate party. Issue visitor badges and complete reception procedures. Answer incoming calls and refer inquiries to correct offices. Enter customer data and correspondence; create and manage filing systems for vendors and clients. Copy, file and maintain security documents and records. Coordinate with Mail Clerks/Drivers for incoming/outgoing mail. Receive tenders and other vendor documents; coordinate with Commercial Group. Assist Security Officers in circulating among visitors or employees. Implement policies and procedures; identify opportunities for process improvements. Ensure compliance with quality, health, safety, security and environmental procedures. Write reports of daily activities and irregularities; contribute to timely and accurate reporting.