WIYAK

Senior Operations Manager

Kuwait City, KuwaitPosted 1 weeks ago

Salary
AED 90k–167k a month· est.
Job type
Full time
Level
Lead
Field
Operations & Logistics
Work mode
On site

About the role

Are you a passionate operations leader who knows how to turn challenges into opportunities and drive teams toward success? Wiyak is looking for Senior Operations Manager to lead and oversee overall transportation, fleet, and service operations. We are looking for someone who can bring strong leadership, operational expertise, and fresh ideas to help us grow and deliver outstanding service. Oversee Key Responsibilities: • Lead and manage the daily operations of our limousine and delivery services. • Oversee fleet management, vehicle allocation, maintenance, and scheduling. • Lead, motivate, and develop our operations team, including drivers and dispatchers. • Ensure excellent customer experience and service quality. • Drive operational efficiency, cost control, and continuous improvement. • Monitor KPIs, analyze performance, and implement effective solutions. • Build strong relationships with clients, suppliers, and business partners. • Ensure compliance with transportation, safety, licensing, and insurance requirements. • Identify opportunities for business growth and operational expansion. Qualifications • Proven experience in senior operations management, preferably in transportation, limousine, logistics, or delivery services. • Strong leadership and people management skills. • Excellent knowledge of fleet management and operational processes. • Strong problem-solving, planning, and decision-making abilities. • A results-driven mindset with the ability to manage multiple priorities. If you are ready to take on a leadership role and drive operational excellence, we would love to hear from you! 📩 Send your updated CV to [email protected] 📍 Kuwait-Based Candidates Only

Requirements

Proven experience in senior operations management, preferably in transportation, limousine, logistics, or delivery services. Strong leadership and people management skills. Excellent knowledge of fleet management and operational processes. Strong problem-solving, planning, and decision-making abilities. A results-driven mindset with the ability to manage multiple priorities.

Responsibilities

Lead and manage the daily operations of our limousine and delivery services. Oversee fleet management, vehicle allocation, maintenance, and scheduling. Lead, motivate, and develop our operations team, including drivers and dispatchers. Ensure excellent customer experience and service quality. Drive operational efficiency, cost control, and continuous improvement. Monitor KPIs, analyze performance, and implement effective solutions. Build strong relationships with clients, suppliers, and business partners. Ensure compliance with transportation, safety, licensing, and insurance requirements. Identify opportunities for business growth and operational expansion.

Skills

  • Fleet management
  • Operational leadership
  • Transportation operations
  • Vehicle maintenance scheduling
  • KPI monitoring and performance analysis
  • Customer service excellence
  • Cost control and efficiency improvement
  • Team leadership and development
  • Compliance (transportation, safety, licensing, insurance)

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