Group IT Manager – Infrastructure & Technology Operations

Our client is an established international civil engineering, construction and infrastructure group with operations across East Africa and the UAE. The organisation delivers major infrastructure and construction projects, with a growing international presence and multiple operational and project locations. As part of its continued growth, the business is seeking an experienced Group IT Manager to take ownership of its IT infrastructure, technology operations and systems across all business units and geographical locations. The Opportunity Reporting directly to Group and Executive Management, the successful candidate will lead the development and implementation of a centralised IT function, ensuring reliable, secure and efficient technology operations across the Group. This is a broad, hands-on management position combining strategic IT leadership with practical technical oversight. The role will be based in Dubai, with responsibility for IT operations across Tanzania, construction sites, project offices and future international operations. International travel will be required. Key Responsibilities IT Infrastructure & Operations • Lead and manage IT infrastructure across all offices and project locations. • Oversee servers, networks, internet connectivity, firewalls, wireless systems and cloud environments. • Establish standardised IT infrastructure, systems and operating procedures. • Ensure reliable connectivity between international offices and remote construction sites. Group IT Management • Establish and lead a centralised IT management function. • Coordinate local IT personnel and external service providers. • Develop and implement group-wide IT policies, standards and procedures. • Work closely with Executive Management and departmental heads on technology requirements. Cybersecurity & CCTV • Develop and implement cybersecurity policies and security controls. • Oversee endpoint protection, firewalls, access management and multifactor authentication. • Manage CCTV and surveillance infrastructure across offices, warehouses, construction sites and accommodation facilities. • Establish centralised monitoring, recording, backup and access control procedures. Hardware, Software & Business Systems • Manage IT procurement, equipment inventories, software licences and vendor relationships. • Oversee ERP, accounting, HR, procurement and project management systems. • Ensure appropriate maintenance, upgrades and technical support arrangements. Business Continuity & Support • Establish helpdesk, incident management and escalation procedures. • Implement data backup, disaster recovery and business continuity plans. • Ensure minimal disruption to critical business and project operations. International Projects & Expansion • Lead IT infrastructure planning and deployment for new projects and international offices. • Oversee the installation and commissioning of IT networks, communications, CCTV and hardware. • Travel internationally when required to support project mobilisation, installations and technical audits. Budgeting & Management Reporting • Prepare and manage IT operating and capital expenditure budgets. • Evaluate suppliers, service providers and technology solutions. • Monitor contracts, subscriptions, warranties and maintenance agreements. • Report regularly to Executive Management on IT performance, expenditure, risks and improvement initiatives. Candidate Requirements • Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline. • Extensive relevant IT experience, including infrastructure and operations management. • Demonstrated experience managing IT infrastructure across multiple locations. • Strong technical knowledge of networking, servers, cloud environments, cybersecurity and enterprise systems. • Practical understanding of CCTV, surveillance and security infrastructure. • Experience managing IT teams, contractors and external service providers. • Previous experience in construction, engineering, infrastructure, mining or other project-based environments would be advantageous. • Strong leadership, communication, organisational and problem-solving skills. • Fluent English. • Willingness and availability to undertake international travel. The Offer • Dubai-based senior management opportunity. • Group-wide responsibility across international operations. • Direct exposure to Group and Executive Management. • Opportunity to establish and develop a centralised IT function. • Involvement in major infrastructure and construction projects. • Full-time employment with benefits in accordance with company policy and UAE employment regulations. If you are an experienced IT infrastructure and operations professional looking for an international leadership opportunity, we would welcome your application. Please apply with your updated CV.

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline. Extensive relevant IT experience, including infrastructure and operations management. Demonstrated experience managing IT infrastructure across multiple locations. Strong technical knowledge of networking, servers, cloud environments, cybersecurity and enterprise systems. Practical understanding of CCTV, surveillance and security infrastructure. Experience managing IT teams, contractors and external service providers. Previous experience in construction, engineering, infrastructure, mining or other project-based environments would be advantageous. Strong leadership, communication, organisational and problem-solving skills. Fluent English. Willingness and availability to undertake international travel.

IT Infrastructure & Operations: Lead and manage IT infrastructure across all offices and project locations. Oversee servers, networks, internet connectivity, firewalls, wireless systems and cloud environments. Establish standardised IT infrastructure, systems and operating procedures. Ensure reliable connectivity between international offices and remote construction sites. Group IT Management: Establish and lead a centralised IT management function. Coordinate local IT personnel and external service providers. Develop and implement group-wide IT policies, standards and procedures. Work closely with Executive Management and departmental heads on technology requirements. Cybersecurity & CCTV: Develop and implement cybersecurity policies and security controls. Oversee endpoint protection, firewalls, access management and multifactor authentication. Manage CCTV and surveillance infrastructure across offices, warehouses, construction sites and accommodation facilities. Establish centralised monitoring, recording, backup and access control procedures. Hardware, Software & Business Systems: Manage IT procurement, equipment inventories, software licences and vendor relationships. Oversee ERP, accounting, HR, procurement and project management systems. Ensure appropriate maintenance, upgrades and technical support arrangements. Business Continuity & Support: Establish helpdesk, incident management and escalation procedures. Implement data backup, disaster recovery and business continuity plans. Ensure minimal disruption to critical business and project operations. International Projects & Expansion: Lead IT infrastructure planning and deployment for new projects and international offices. Oversee the installation and commissioning of IT networks, communications, CCTV and hardware. Travel internationally when required to support project mobilisation, installations and technical audits. Budgeting & Management Reporting: Prepare and manage IT operating and capital expenditure budgets. Evaluate suppliers, service providers and technology solutions. Monitor contracts, subscriptions, warranties and maintenance agreements. Report regularly to Executive Management on IT performance, expenditure, risks and improvement initiatives.