Procapita Group
Restaurant Manager
Kuwait City, KuwaitPosted 3 days ago
- Salary
- AED 5k–8k a month· est.
- Job type
- Full time
- Level
- Lead
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
We are looking for an experienced Restaurant Manager with a strong background in restaurant operations, team leadership, and customer service. The ideal candidate should have hands-on experience managing restaurant operations, driving sales performance, maintaining service standards, and leading Front-of-House (FOH) and Back-of-House (BOH) teams. Key Responsibilities: • Oversee daily restaurant operations, ensuring smooth service delivery and operational efficiency. • Monitor sales performance and work towards achieving assigned revenue targets. • Ensure consistent implementation of company policies, operational procedures, and service standards. • Supervise and coordinate FOH and BOH teams, ensuring high standards of customer service and food quality. • Manage staff performance, training, motivation, and development. • Monitor operational costs and support improvements in efficiency, quality, and cost control. • Coordinate with senior management on sales plans, operational priorities, and promotional activities. • Ensure employees are familiar with menu offerings, new product launches, and service procedures. • Review operational performance and recommend improvements to enhance customer satisfaction and profitability. • Support the supervision and performance monitoring of assigned restaurant outlets. • Monitor market trends and competitor activities to identify opportunities for improvement. Requirements: • Minimum 3 years of relevant experience in restaurant operations, preferably in a Restaurant Manager or similar supervisory role. • Strong understanding of restaurant operations, including FOH and BOH management. • Experience in team leadership, staff development, and performance monitoring. • Good understanding of restaurant sales, cost control, and operational planning. • Strong customer service, communication, and problem-solving skills. • Ability to multitask and work effectively in a fast-paced restaurant environment. • Fluency in Arabic and English is required. • Bachelor's degree in a relevant field is preferred.
Requirements
Minimum 3 years of relevant experience in restaurant operations, preferably in a Restaurant Manager or similar supervisory role. Strong understanding of restaurant operations, including FOH and BOH management. Experience in team leadership, staff development, and performance monitoring. Good understanding of restaurant sales, cost control, and operational planning. Strong customer service, communication, and problem-solving skills. Ability to multitask and work effectively in a fast-paced restaurant environment. Fluency in Arabic and English is required. Bachelor's degree in a relevant field is preferred.
Responsibilities
- Oversee daily restaurant operations, ensuring smooth service delivery and operational efficiency.
- Monitor sales performance and work towards achieving assigned revenue targets.
- Ensure consistent implementation of company policies, operational procedures, and service standards.
- Supervise and coordinate FOH and BOH teams, ensuring high standards of customer service and food quality.
- Manage staff performance, training, motivation, and development.
- Monitor operational costs and support improvements in efficiency, quality, and cost control.
- Coordinate with senior management on sales plans, operational priorities, and promotional activities.
- Ensure employees are familiar with menu offerings, new product launches, and service procedures.
- Review operational performance and recommend improvements to enhance customer satisfaction and profitability.
- Support the supervision and performance monitoring of assigned restaurant outlets.
- Monitor market trends and competitor activities to identify opportunities for improvement.
Skills
- FOH management
- BOH management
- staff leadership
- staff development
- performance monitoring
- customer service
- sales planning
- cost control
- operational planning
- multitasking
- Arabic
- English
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