AI & Automation Coordinator

Company Bin Fadel Holding Location Abu Dhabi, UAE (office-based) Reports to General Manager Employment Full-time Scope All Bin Fadel Holding companies Key responsibilities • Map routine tasks in each company and department (reports, approvals, data entry, email follow-ups) and automate them • Build and maintain automated workflows, such as purchase approvals, monthly staff ratings, time-sheet checks and report summaries • Administer company AI accounts (Claude, Microsoft 365 Copilot and similar), licences and user access • Connect AI tools to Outlook, Teams, SharePoint, Dropbox and each company's ERP • Drive correct use of the ERP across all departments, and report who is not using it properly • Train staff in Arabic and English and write short how-to guides • Make sure confidential data, contracts and financial records are handled according to company policy • Measure hours saved and report results to me each month Requirements Essential • Bachelor's degree in Information Systems, Business, Engineering or a related field • 3–5 years in business systems, IT operations, process improvement or automation • Hands-on experience with Microsoft 365 and Power Automate or similar tools • Practical experience using AI assistants (Claude, ChatGPT, Copilot) for business tasks • ERP administration and user adoption experience • Fluent English and Arabic • Examples or a portfolio of workflows they have automated Preferred • Experience in construction, real estate, hospitality or a multi-company group • Basic scripting (Python, Power Query, Excel macros) • Knowledge of UAE data protection practice Email to : [email protected]