Nokia Al Saudia
Regional Lead
Riyadh, Saudi ArabiaPosted 1 weeks ago
- Salary
- AED 9k–14k a month· est.
- Job type
- Full time
- Level
- Lead
- Field
- Engineering & Technology
- Work mode
- On site
About the role
Job Description We are seeking experienced professionals for the role of Regional Manager / Lead, with 8–10 years of experience in telecommunications, locally available in Saudi Arabia (East & Central Regions). The position requires strong leadership and management skills to oversee Managed Services (MS) field operations. Candidates must demonstrate deep technical expertise in Nokia RAN and Transport networks, combined with the ability to manage field teams, coordinate with stakeholders, and ensure contractual compliance at both regional and kingdom levels. Key Responsibilities • Manage and oversee Nokia RAN and Transport (Optics + IP-MPLS) network operations across the East & Central Regions. • Provide leadership and management for regional MS activities; experience in leading at least regional-level Managed Network Services is recommended. • Proactively follow up on all MS field activities, including corrective maintenance, preventive maintenance, and acceptance activities, at both regional and national levels. • Act as a key interface with customers, subcontractors, NOC, BO, and other internal and external stakeholders, ensuring effective communication. • Prepare professional presentations and reports using MS Office, and deliver them to internal teams and customer peers as needed. • Manage regional field teams and ensure 24/7 execution of MS activities to comply with contractual SLA requirements. • Prepare and submit accurate weekly and monthly operational reports to both customers and internal management. • Report directly to the FLM Manager and serve as acting manager in their absence. • Monitor spare stock levels, coordinate spare part requirements with SPM coordinators and Nokia HWS. • Utilize MS tools such as MyWFM (advantageous). Required Skills & Qualifications • Degree in Telecom Engineering or equivalent. • 8–10 years of relevant experience in telecommunications, including Nokia RAN and Transport (Optics + IP-MPLS). • Proven management or leadership experience in Managed Network Services (regional or higher level preferred). • Locally available in Saudi Arabia, preferably in the East & Central Regions, with valid transfer documents (Iqama transferable). • Ability to manage large field teams and ensure SLA compliance under a 24/7 operational framework. • Strong communication and stakeholder management skills. • Proficiency in MS Office tools with the ability to prepare high-quality reports and presentations. • Good organizational and problem-solving skills. • Familiarity with MS operational tools such as MyWFM is an added advantage.
Requirements
Degree in Telecom Engineering or equivalent. 8–10 years of relevant experience in telecommunications, including Nokia RAN and Transport (Optics + IP-MPLS). Proven management or leadership experience in Managed Network Services (regional or higher level preferred). Locally available in Saudi Arabia, preferably in the East & Central Regions, with valid transfer documents (Iqama transferable). Ability to manage large field teams and ensure SLA compliance under a 24/7 operational framework. Strong communication and stakeholder management skills. Proficiency in MS Office tools with the ability to prepare high-quality reports and presentations. Good organizational and problem-solving skills. Familiarity with MS operational tools such as MyWFM is an added advantage.
Responsibilities
Manage and oversee Nokia RAN and Transport (Optics + IP-MPLS) network operations across the East & Central Regions. Provide leadership and management for regional Managed Services activities; experience in leading at least regional-level Managed Network Services is recommended. Proactively follow up on all MS field activities, including corrective maintenance, preventive maintenance, and acceptance activities, at both regional and national levels. Act as a key interface with customers, subcontractors, NOC, BO, and other internal and external stakeholders, ensuring effective communication. Prepare professional presentations and reports using MS Office, and deliver them to internal teams and customer peers as needed. Manage regional field teams and ensure 24/7 execution of MS activities to comply with contractual SLA requirements. Prepare and submit accurate weekly and monthly operational reports to both customers and internal management. Report directly to the FLM Manager and serve as acting manager in their absence. Monitor spare stock levels, coordinate spare part requirements with SPM coordinators and Nokia HWS. Utilize MS tools such as MyWFM (advantageous).
Skills
- Nokia RAN
- Nokia Transport (Optics + IP-MPLS)
- Managed Network Services
- MS Office
- MyWFM
- SLA compliance
- stakeholder management
- NOC coordination
- field team leadership
- reporting and presentations
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