Infrastructure Engineer

Company Description MangoBot is a Dubai-based Robot-as-a-Service (RaaS) provider that delivers customizable robotics and humanoid solutions to businesses across the GCC region. The company offers flexible rental and purchase options, enabling organizations to adopt automation without major upfront costs and scale according to their needs. MangoBot provides end-to-end hardware and software solutions, including service robots, humanoid platforms, and the systems that power them, tailored to sectors such as customer service, hospitality, retail, events, and exhibitions. Its cutting-edge humanoid technology is supported by local maintenance, integration expertise, and ongoing service to ensure long-term performance. MangoBot’s mission is to help businesses unlock the productivity benefits of robotics quickly, affordably, and on their own terms. Role Description This is a full-time, on-site Infrastructure Engineer role based in Dubai, United Arab Emirates. The Infrastructure Engineer will design, implement, and maintain the core IT and robotics infrastructure that supports MangoBot’s RaaS platform, including servers, networks, and related services. Day-to-day responsibilities include monitoring system performance, managing deployments, handling backup and recovery processes, and ensuring high availability and reliability of production environments supporting robotics and humanoid solutions. The role involves diagnosing and resolving infrastructure issues, collaborating with software and robotics teams on integration and scalability, and implementing security best practices across on-premise and cloud components. The Infrastructure Engineer will also contribute to documentation, process improvement, and capacity planning to support growth across the GCC. Qualifications • Strong infrastructure and system administration skills, including experience with servers, storage, virtualization, and operating systems. • Proficiency in networking concepts and practices, such as routing, switching, VLANs, and TCP/IP configuration. • Applied knowledge of network security, including firewalls, VPNs, intrusion detection/prevention, and security hardening. • Demonstrated troubleshooting skills for complex infrastructure, network, and system performance issues. • Experience managing mixed environments (on-premise, cloud, and edge devices) and supporting production systems. • Familiarity with automation and scripting tools (e.g., Bash, Python, PowerShell, or configuration management platforms) is beneficial. • Background in robotics, IoT, or industrial automation infrastructure is an advantage. • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. • Ability to work collaboratively in cross-functional teams and communicate technical concepts clearly to diverse stakeholders. • Fluency in English; knowledge of Arabic or experience in the GCC region is a plus.

Strong infrastructure and system administration skills, including experience with servers, storage, virtualization, and operating systems. Proficiency in networking concepts and practices, such as routing, switching, VLANs, and TCP/IP configuration. Applied knowledge of network security, including firewalls, VPNs, intrusion detection/prevention, and security hardening. Demonstrated troubleshooting skills for complex infrastructure, network, and system performance issues. Experience managing mixed environments (on-premise, cloud, and edge devices) and supporting production systems. Familiarity with automation and scripting tools (e.g., Bash, Python, PowerShell, or configuration management platforms) is beneficial. Background in robotics, IoT, or industrial automation infrastructure is an advantage. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. Fluency in English; knowledge of Arabic or experience in the GCC region is a plus.

Design, implement, and maintain the core IT and robotics infrastructure that supports MangoBot’s RaaS platform, including servers, networks, and related services. Monitor system performance, manage deployments, handle backup and recovery processes, and ensure high availability and reliability of production environments supporting robotics and humanoid solutions. Diagnose and resolve infrastructure issues, collaborate with software and robotics teams on integration and scalability, and implement security best practices across on-premise and cloud components. Contribute to documentation, process improvement, and capacity planning to support growth across the GCC.