Bespin Global MEA, an e& enterprise company

Account Manager (Saudi National)

Riyadh, Saudi ArabiaPosted 6 days ago

Salary
AED 6k–9k a month· est.
Job type
Full time
Level
Mid level
Field
Sales & Business Development
Work mode
On site

About the role

Job Purpose: The Account Manager will be responsible for managing a portfolio of key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them and cultivating and maintaining relationships with key clients, understanding their business needs, and providing tailored solutions that drive customer satisfaction and business growth. Job Accountabilities: Sales & Account Planning: • Understand their business models and needs to offer tailored solutions. • Drive new business development by identifying, pursuing, and acquiring new customers to expand the company’s client portfolio and revenue. • Identify new sales opportunities within existing accounts by up-selling and cross-selling our products and services. • Develop and execute strategic account plans that drive customer satisfaction, revenue growth, and customer retention. • Monitor sales metrics (e.g. quarterly sales results and annual forecasts) and anticipate future business growth trends and challenges. • Stay updated on industry trends and innovative sales techniques to maintain a competitive edge. • Execute the sales objectives and meet the defined monthly, quarterly and yearly target. • Coordinate with relevant business units & other key departments to ensure timely completion & submission of prequalification documents • Develop a healthy sales pipeline by identifying, filtering, negotiating, and launching new accounts in the target geography and markets. • Generate, manage and stimulate revenue through complex, multiple go-to-market strategies. Identify, reach and engage key decision makers in your territory through existing relationships, networking, personal connections, client references & industry events etc. • Negotiate and exchange information with all levels of management within enterprise. • Engage effectively with entire sales team to develop and implement customer account plans. • Support marketing team to identify and execute plans for market awareness, client case studies and vertical market growth within assigned territory and accounts. • Educate on and promote Bespin Global solutions and services. Client Relationship Management: • Develop and maintain strong relationships with key clients. • Negotiate contracts and close agreements, ensuring mutual satisfaction and relationship longevity. • Collaborate with internal teams to ensure our clients' needs are met. • Serve as a point of contact for client issues, resolving them promptly to maintain high levels of customer satisfaction. • Generate new client & business relationships to ensure new business & projects are identified. • Maintain excellent relations with existing clients & potential clients for the pre-qualification in tendering process & ensure Bespin Global be in a position to bid for projects within its sphere of capabilities Code of Conduct: At Bespin, we are committed to excellence in all that we do, continually seeking opportunities for improvement and innovation. We prioritize fostering a positive and collaborative atmosphere where teamwork thrives, and we expect all our employees to embrace this commitment as well. Key Expectations • Strive for operational excellence and process automation • Promote collaboration, transparency, and accountability in delivery • Uphold security, compliance, and quality as non-negotiable principles • Be a role model in driving modern engineering practices • Live the Bespin values and create a vibrant workplace culture

Responsibilities

Account management for a portfolio of key accounts, maintaining long-term relationships, understanding client business needs, and providing tailored solutions. Develop and execute strategic account plans to drive customer satisfaction, revenue growth, and retention. Monitor sales metrics and anticipate growth trends. Identify new opportunities within existing accounts, up-sell and cross-sell products/services. Coordinate with internal teams to ensure timely completion of prequalification documents. Build and manage a healthy sales pipeline, engage key decision-makers, negotiate contracts, and close agreements. Collaborate with marketing to raise market awareness and support case studies. Educate clients on Bespin Global solutions and services. Maintain strong client relationships, resolve issues promptly, and ensure high customer satisfaction. Generate new client relationships for new business and projects, and position Bespin Global for bidding on tendered projects. Maintain pre-qualification readiness with existing and potential clients.

Skills

  • Key account management
  • Sales strategy
  • Up-selling
  • Cross-selling
  • Contract negotiation
  • Relationship management
  • Customer satisfaction
  • Pipeline management
  • Prequalification processes
  • Tendering support
  • Cross-functional coordination
  • Market awareness
  • Client communications
  • Business development

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