Active Directory & Entra ID Subject Matter Expert (SME)

Job Title Active Directory & Entra ID Subject Matter Expert (SME) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are seeking an experienced Active Directory & Entra ID SME to provide technical leadership, architecture guidance, and operational expertise across on-premises, hybrid, and cloud identity environments. Key Responsibilities • Lead Active Directory and Entra ID design, deployment, migration, and modernization projects. • Deliver hybrid identity solutions, tenant migrations, domain consolidations, and identity transformations. • Implement Zero Trust, identity security, governance, PIM, Conditional Access, and compliance best practices. • Troubleshoot complex authentication, replication, synchronization, and identity-related issues. • Advise customers on identity roadmaps, security improvements, and operational excellence. Required Skills • Active Directory (AD DS, GPO, DNS, LDAP, Kerberos, AD FS) • Microsoft Entra ID, Entra Connect, Hybrid Identity • Conditional Access, Identity Governance, PIM, B2B/B2C • Active Directory Security, Defender for Identity, Zero Trust • PowerShell, Windows Server, DNS/DHCP, enterprise migrations Qualifications • 5+ years of enterprise Active Directory and Entra ID experience • Proven experience with large-scale migrations and hybrid identity environments • Strong troubleshooting, consulting, and stakeholder management skills • Fluent English and Arabic Preferred • SC-300, SC-100, AZ-305 certifications • Experience with Defender for Identity, PowerShell automation, and enterprise consulting engagements.