Swiss Connect Solutions FZE
Guest Relations Specialist
Dubai, UAEPosted 5 days ago
Apply link checked yesterday
- Salary
- AED 4k–5k a month
- Job type
- Full time
- Level
- Junior
- Field
- Hospitality & Tourism
- Work mode
- On site
- Visa
- Employer sponsors
About the role
Guest Relations Ambassador | Palm Jumeirah Resort Location: Palm Jumeirah, Dubai, UAE We are looking for a warm and professional Guest Relations Ambassador to join a resort on Palm Jumeirah. The successful candidate will welcome guests, assist with their requests and help create a memorable stay. Key Responsibilities • Welcome guests and provide attentive, personalised service. • Assist guests with enquiries, requests and information about the resort. • Coordinate with relevant departments to ensure guest requests are handled promptly. • Support the delivery of a smooth and enjoyable guest experience. • Respond to guest feedback and help resolve concerns professionally. • Maintain a professional appearance and a welcoming attitude. Requirements • Good English communication skills • Previous guest relations or hospitality experience is an advantage • Excellent communication and customer service skills • Professional, well-presented and flexible to work shifts • Open to relocating to Dubai • Russian or Arabic language skills are an advantage, but not required Salary and Benefits • AED 4,000–5,000 per month, plus service charge. • Shared accommodation, with two employees per room. • Transportation provided. • One day off per week. • Employment visa and medical insurance provided
Requirements
- Good English communication skills
- Previous guest relations or hospitality experience is an advantage
- Excellent communication and customer service skills
- Professional, well-presented and flexible to work shifts
- Open to relocating to Dubai
- Russian or Arabic language skills are an advantage, but not required
Responsibilities
- Welcome guests and provide attentive, personalised service.
- Assist guests with enquiries, requests and information about the resort.
- Coordinate with relevant departments to ensure guest requests are handled promptly.
- Support the delivery of a smooth and enjoyable guest experience.
- Respond to guest feedback and help resolve concerns professionally.
- Maintain a professional appearance and a welcoming attitude.
Skills
- English communication
- Customer service
- Guest relations
- Hospitality experience (advantage)
- Professional presentation
- Shift flexibility
- Relocation readiness
- Russian language (advantage)
- Arabic language (advantage)
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