Swiss Connect Solutions FZE

Guest Relations Specialist

Dubai, UAEPosted 5 days ago

Apply link checked yesterday

Salary
AED 4k–5k a month
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site
Visa
Employer sponsors

About the role

Guest Relations Ambassador | Palm Jumeirah Resort Location: Palm Jumeirah, Dubai, UAE We are looking for a warm and professional Guest Relations Ambassador to join a resort on Palm Jumeirah. The successful candidate will welcome guests, assist with their requests and help create a memorable stay. Key Responsibilities • Welcome guests and provide attentive, personalised service. • Assist guests with enquiries, requests and information about the resort. • Coordinate with relevant departments to ensure guest requests are handled promptly. • Support the delivery of a smooth and enjoyable guest experience. • Respond to guest feedback and help resolve concerns professionally. • Maintain a professional appearance and a welcoming attitude. Requirements • Good English communication skills • Previous guest relations or hospitality experience is an advantage • Excellent communication and customer service skills • Professional, well-presented and flexible to work shifts • Open to relocating to Dubai • Russian or Arabic language skills are an advantage, but not required Salary and Benefits • AED 4,000–5,000 per month, plus service charge. • Shared accommodation, with two employees per room. • Transportation provided. • One day off per week. • Employment visa and medical insurance provided

Requirements

  • Good English communication skills
  • Previous guest relations or hospitality experience is an advantage
  • Excellent communication and customer service skills
  • Professional, well-presented and flexible to work shifts
  • Open to relocating to Dubai
  • Russian or Arabic language skills are an advantage, but not required

Responsibilities

  • Welcome guests and provide attentive, personalised service.
  • Assist guests with enquiries, requests and information about the resort.
  • Coordinate with relevant departments to ensure guest requests are handled promptly.
  • Support the delivery of a smooth and enjoyable guest experience.
  • Respond to guest feedback and help resolve concerns professionally.
  • Maintain a professional appearance and a welcoming attitude.

Skills

  • English communication
  • Customer service
  • Guest relations
  • Hospitality experience (advantage)
  • Professional presentation
  • Shift flexibility
  • Relocation readiness
  • Russian language (advantage)
  • Arabic language (advantage)

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