Service Manager

The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers. Responsibilities • Lead and motivate a trained staff to provide quality service to all customers in a timely manner • Serve as the key liaison to sales and management to ensure consistent customer satisfaction • Provide status and service reports to recommend next steps to management Qualifications • Associate's degree or equivalent experience • 3+ years' of experience either in technical support or management • Excellent written and verbal communication skills