Jumeirah
Waiter/ess - Lobby Lounge-Service - Jumeirah Messilah Beach
Kuwait City, KuwaitPosted today
- Salary
- AED 14k–22k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
JOB DESCRIPTION About the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea. Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites. Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events. An opportunity has arisen for a Waiter / ess to join Lobby Lounge Outlet at Jumeirah Messilah Beach. The main duties and responsibilities of this role are: About You: • Greet and treat all colleagues in a friendly manner. • Sets a personal example for right conduct and behavior. • Must be comfortable discussing food and wine choices with guests in detail. • To maintain a friendly yet unobtrusive manner with all guests. • To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. • To communicate with Culinary Team to ensure an exceptional dining experience for all guests. • To ensure the food pick up and service is impeccable and completed in a timely manner • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests • Responsible for setting up tables, serving food and beverage to guests, and clearing/cleaning tables. • Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system • coordinate food timings accordingly to Jumeirah Standards • To understand all food and beverage items offered, including ingredients, methods of preparation and proper service. • Breakdown, clean and set-up of tables, buffets, and food stations • To perform other tasks or projects as assigned by restaurant management. • Ensure great knowledge of health and safety, HACCP and hygiene regulations. • Maintains the outlet in perfect condition. About the Benefits: We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
Responsibilities
Greet and treat all colleagues in a friendly manner. Sets a personal example for right conduct and behavior. Must be comfortable discussing food and wine choices with guests in detail. To maintain a friendly yet unobtrusive manner with all guests. To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. To communicate with Culinary Team to ensure an exceptional dining experience for all guests. To ensure the food pick up and service is impeccable and completed in a timely manner. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Responsible for setting up tables, serving food and beverage to guests, and clearing/cleaning tables. Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system. coordinate food timings accordingly to Jumeirah Standards. To understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Breakdown, clean and set-up of tables, buffets, and food stations. To perform other tasks or projects as assigned by restaurant management. Ensure great knowledge of health and safety, HACCP and hygiene regulations. Maintains the outlet in perfect condition.
Skills
- Food and beverage service
- Hospitality customer service
- Food knowledge and menu communication
- Point-of-Sales (POS) system usage
- Health and safety, HACCP and hygiene regulations
- Table setting and clearing
- Guest relations
- Team coordination with Culinary
- Upselling and guest engagement
- Food and beverage service timing
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