ICQA Supervisor (Saudi National Only), MEATR ICQA

Description As a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews. Basic Qualifications • Bachelor's degree • Speak, write, and read fluently in English Preferred Qualifications • Experience with Microsoft Office products and applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Afaq - Warehouse Branch Job ID: A10589595

Bachelor's degree. Speak, write, and read fluently in English.

Supervise day-to-day activities with responsibility for safety, quality and performance and member experience of either Inbound or Outbound FC operations; set and clarify departmental requirements and expectations; ensure safe working practices and timely documentation of accidents/incidents; prioritize deadlines; drive results and proactively address obstacles; communicate and enforce company policies; source and implement ideas into improvement plans; share best practices across departments and shifts; collaborate with HR, Facilities, Safety and IT to secure resources; track production metrics and develop continuous improvement strategies; assist with long-term operational strategic planning; mentor and develop staff; recognize top performers and manage performance; propose and implement equipment and processing method improvements; conduct daily/weekly timecard reviews for pay accuracy; perform other duties including shift rotations and extended hours as needed.