flyadeal

Director of Marketing & Digital

Jeddah, Saudi ArabiaPosted today

Salary
AED 9k–18k a month· est.
Job type
Full time
Level
Lead
Field
Marketing & Communications
Work mode
On site

About the role

Grow flyadeal’s brand, revenue and customer loyalty through marketing, advertising, digital channels, ancillaries, loyalty, PR and corporate communications. Responsibilities • Brand: Set strategy and maintain consistent positioning, identity and messaging. • Marketing and advertising: Drive awareness and bookings through traditional and digital campaigns, media, social content, partnerships and route launches. • App and web: Improve UI/UX and customer experience, conversion and direct sales with technology teams. • Ancillaries: Grow revenue per customer through product development, marketing and digital merchandising. • Loyalty: Build engagement, retention and repeat bookings through loyalty and CRM programs. • PR and corporate communications: Manage reputation, media, internal, external and CSR communications, including disruption and crisis responses. • Performance and agencies: Manage budgets and agencies; use customer insights and track brand, marketing, digital, ancillary and loyalty results. • Leadership: Align direct reports with commercial objectives. Requirements • Bachelor’s degree in marketing, digital media analytics or a relevant field. • Master’s degree is preferred. • At least 8 years of relevant industry experience, including 5 years in senior management in similar role. • Brand management and positioning. • Traditional marketing, advertising, media planning and agency management. • Digital marketing, e-commerce, app and web management. • Ancillary product management and revenue growth. • Loyalty management and CRM. • Public relations, corporate communications and reputation management. • Customer analytics, budgets and marketing ROI in low-cost aviation

Requirements

Bachelor’s degree in marketing, digital media analytics or a relevant field. Master’s degree is preferred. At least 8 years of relevant industry experience, including 5 years in senior management in similar role. Brand management and positioning. Traditional marketing, advertising, media planning and agency management. Digital marketing, e-commerce, app and web management. Ancillary product management and revenue growth. Loyalty management and CRM. Public relations, corporate communications and reputation management. Customer analytics, budgets and marketing ROI in low-cost aviation

Responsibilities

Brand: Set strategy and maintain consistent positioning, identity and messaging. Marketing and advertising: Drive awareness and bookings through traditional and digital campaigns, media, social content, partnerships and route launches. App and web: Improve UI/UX and customer experience, conversion and direct sales with technology teams. Ancillaries: Grow revenue per customer through product development, marketing and digital merchandising. Loyalty: Build engagement, retention and repeat bookings through loyalty and CRM programs. PR and corporate communications: Manage reputation, media, internal, external and CSR communications, including disruption and crisis responses. Performance and agencies: Manage budgets and agencies; use customer insights and track brand, marketing, digital, ancillary and loyalty results. Leadership: Align direct reports with commercial objectives.

Skills

  • Brand management
  • Traditional marketing
  • advertising
  • media planning
  • agency management
  • digital marketing
  • e-commerce
  • app and web management
  • ancillary product management
  • revenue growth
  • loyalty management
  • CRM
  • public relations
  • corporate communications
  • reputation management
  • customer analytics
  • marketing ROI
  • low-cost aviation

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