St. Regis Hotels & Resorts
Executive-Event Sales
Doha, QatarPosted today
- Salary
- AED 6k–9k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Sales & Business Development
- Work mode
- On site
About the role
Additional Information Job Number 26140481 Job Category Sales & Marketing Location The St. Regis Residence, Marsa Arabia Island, Doha 14875, QatarVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. กลุ่มโรงแรมและรีสอร์ท St. Regis ผสมผสานความหรูหราเหนือกาลเวลาเข้ากับจิตวิญญาณระดับแนวหน้า มุ่งมั่นที่จะมอบประสบการณ์อันดีเยี่ยมในโรงแรมและรีสอร์ทหรูกว่า 50 แห่งในทำเลที่ดีที่สุดทั่วโลก โรงแรม St. Regis เริ่มต้นจากการเปิดตัวในนิวยอร์กโดย John Jacob Astor IV ในช่วงต้นของศตวรรษที่ 20 แบรนด์ของเรายังคงมุ่งมั่นที่จะให้บริการในระดับที่เหนือความคาดหมายและแบบเฉพาะตัวที่ตอบสนองความต้องการของผู้เข้าพักทุกคน ทีมผู้ให้บริการที่พักที่เหนือระดับซึ่งผสมผสานความหรูหราแบบคลาสสิกเข้ากับความทันสมัย ตลอดจนบริการบัตเลอร์อันเป็นเอกลักษณ์ของเรา เราขอเชิญคุณให้สำรวจตำแหน่งงานที่ St. Regis การร่วมงานกับ St. Regis หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของท
Responsibilities
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Skills
- Sales
- Guest services
- Reservation processing
- Marriott Rewards program
- Customer service
- Telephone etiquette
- Office administration
- Data entry
- Upselling
- Training and mentoring
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