Principal Project Manager (Industry Solutions)

Overview As a Principal Project Manager in Microsoft Industry Solutions Delivery within Microsoft Frontier Company, you will help customers across the Middle East, with a focus on Kuwait/Saudi, adopt artificial intelligence and Microsoft cloud technologies in ways that transform how they operate. You will partner closely with customers and internal teams so that business goals, technical solutions, and change plans stay aligned from initiation through rollout. Your work will help customers turn strategic ambitions into practical programs that deliver measurable value from their investments in Microsoft technology and artificial intelligence. You will lead complex consulting engagements, orchestrating virtual teams, managing project scope, schedule, and budget, and guiding customers through the change needed to realize outcomes. You will connect executive sponsors, business stakeholders, and technical teams, translating needs into clear delivery plans and navigating risks and issues with a calm, structured approach. You will help customers unlock the full potential of Microsoft platforms while contributing to the growth and success of Microsoft Industry Solutions Delivery, joining a community that is passionate about delivery excellence, customer impact, and responsible use of artificial intelligence. At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth mind-set culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone. Find out more about our culture and values, and the environment you will be working in. Responsibilities • Manage the direction of solution deliveries for strategic customers across the full delivery lifecycle, ensuring secure, high-quality execution from envisioning and solution design through deployment and adoption. • Drive project initiation and planning for large, complex, or highly visible engagements by confirming scope, building detailed work breakdown structures, aligning resources across workstreams, and establishing clear expectations with stakeholders. • Lead contracting activities for customer and partner resources, including briefing partners, coordinating candidate selection, aligning them to delivery goals, and overseeing amendments, delivery acceptance, and invoicing in line with compliance standards. • Orchestrate and monitor key performance, quality, risk, and financial metrics for large, complex projects; proactively manage risks and issues, and drive recovery and escalation resolution when needed. • Build and maintain trusted relationships with senior customer and internal stakeholders, representing the customer voice, leading steering or governance forums, and communicating project health, value realization, and next-step opportunities. Qualifications • Significant experience managing complex technology projects, including cloud migration programmes, AI transformation initiatives, and change and adoption activities. • Proven financial accountability for project delivery, with responsibility for budget management, forecasting, and overall financial performance. • Strong stakeholder management skills, with the ability to engage, influence, and build credibility with Director-level stakeholders and senior leadership teams. • Fluency in written and oral communication in Arabic and English. • Certifications: • • Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification. • • A Project Management Professional (PMP) certification. • Bachelor's or Master’s Degree in related field OR equivalent experience This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Significant experience managing complex technology projects, including cloud migration programmes, AI transformation initiatives, and change and adoption activities. Proven financial accountability for project delivery, with responsibility for budget management, forecasting, and overall financial performance. Strong stakeholder management skills, with the ability to engage, influence, and build credibility with Director-level stakeholders and senior leadership teams. Fluency in written and oral communication in Arabic and English. Certifications: Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1); Project Management Professional (PMP) certification. Bachelor’s or Master’s Degree in related field OR equivalent experience.

Manage the direction of solution deliveries for strategic customers across the full delivery lifecycle, ensuring secure, high-quality execution from envisioning and solution design through deployment and adoption. Drive project initiation and planning for large, complex, or highly visible engagements by confirming scope, building detailed work breakdown structures, aligning resources across workstreams, and establishing clear expectations with stakeholders. Lead contracting activities for customer and partner resources, including briefing partners, coordinating candidate selection, aligning them to delivery goals, and overseeing amendments, delivery acceptance, and invoicing in line with compliance standards. Orchestrate and monitor key performance, quality, risk, and financial metrics for large, complex projects; proactively manage risks and issues, and drive recovery and escalation resolution when needed. Build and maintain trusted relationships with senior customer and internal stakeholders, representing the customer voice, leading steering or governance forums, and communicating project health, value realization, and next-step opportunities.