BI Analyst

About The Company NICE ONE | نايس ون is a Saudi-based beauty and lifestyle retailer serving customers through digital shopping channels. The company offers a broad selection of beauty, personal care, fragrance, and lifestyle products, with a focus on making product discovery and purchasing convenient for its customers. As the business continues to develop its online presence and customer experience, it values practical problem-solving, collaboration, and a commitment to high-quality service. Team members contribute to an environment where attention to detail, adaptability, and customer needs guide day-to-day decisions. About The Role NICE ONE is seeking an E-commerce Specialist to support the effective operation and ongoing improvement of its online store. This role is suited to someone who is organized, commercially aware, comfortable working with digital tools, and motivated by delivering a smooth customer journey. You will help maintain accurate and engaging product information, coordinate updates across relevant teams, and monitor store activity to identify opportunities to improve performance. The successful candidate will work closely with colleagues in merchandising, marketing, customer service, and operations, helping ensure that online content, promotions, and product availability are aligned. This position requires sound judgment, reliable follow-through, and the ability to manage multiple priorities in a fast-moving retail environment. Qualifications Candidates should have a bachelor’s degree in business, marketing, e-commerce, information systems, or a related field, or equivalent relevant experience. Previous experience in e-commerce, online retail, digital merchandising, or product content coordination is preferred. Familiarity with content management systems, e-commerce platforms, product information tools, and spreadsheet applications is an advantage. Candidates should be comfortable reviewing data and using it to support practical recommendations. Strong written and verbal communication skills in English are required; Arabic language skills are an advantage. The ideal candidate is detail-oriented, customer-focused, organized, and able to work collaboratively across teams. You should be proactive in resolving routine issues, open to feedback, and capable of adapting as priorities and business needs change. Responsibilities Maintain and update product listings, including descriptions, images, specifications, pricing, and availability, in line with established content standards. Review online pages regularly to identify inaccuracies, missing information, broken links, or presentation issues, and coordinate timely corrections with the appropriate teams. Support the setup and scheduling of promotions, seasonal campaigns, and other store updates, ensuring that relevant information is accurate and consistent across customer touchpoints. Coordinate with merchandising and inventory teams to help reflect product status and assortment changes online. Track key e-commerce indicators, such as product-page engagement, conversion, and sales trends, and prepare clear summaries for stakeholders. Gather customer and internal feedback, identify recurring points of friction, and suggest improvements to the online shopping experience. Follow documented workflows, maintain organized records, and communicate risks, delays, and dependencies promptly. Contribute to testing new features and improvements, and provide practical feedback before updates are released. Handle additional related tasks as needed to support the team’s goals. Benefits NICE ONE aims to provide a professional, collaborative workplace where employees can contribute to meaningful business objectives and develop their capabilities. Benefits and employment terms are determined by the role, location, and applicable company policies. The selected candidate can expect clear responsibilities, opportunities to work with cross-functional teams, and exposure to the changing e-commerce and retail landscape. Specific compensation, leave, and other benefits will be discussed during the recruitment process. Equal Opportunity NICE ONE is committed to fair and respectful hiring practices. Employment decisions are based on relevant qualifications, experience, skills, and business requirements. We welcome applications from qualified candidates and do not tolerate discrimination or harassment on any basis protected by applicable laws. We strive to foster an inclusive workplace where employees are treated with dignity and have the opportunity to contribute.

Bachelor’s degree in business, marketing, e-commerce, information systems, or a related field, or equivalent relevant experience. Previous experience in e-commerce, online retail, digital merchandising, or product content coordination is preferred. Familiarity with content management systems, e-commerce platforms, product information tools, and spreadsheet applications is an advantage. Comfortable reviewing data and using it to support practical recommendations. Strong written and verbal communication skills in English are required; Arabic language skills are an advantage.

Maintain and update product listings, including descriptions, images, specifications, pricing, and availability, in line with established content standards. Review online pages regularly to identify inaccuracies, missing information, broken links, or presentation issues, and coordinate timely corrections with the appropriate teams. Support the setup and scheduling of promotions, seasonal campaigns, and other store updates, ensuring that relevant information is accurate and consistent across customer touchpoints. Coordinate with merchandising and inventory teams to help reflect product status and assortment changes online. Track key e-commerce indicators, such as product-page engagement, conversion, and sales trends, and prepare clear summaries for stakeholders. Gather customer and internal feedback, identify recurring points of friction, and suggest improvements to the online shopping experience. Follow documented workflows, maintain organized records, and communicate risks, delays, and dependencies promptly. Contribute to testing new features and improvements, and provide practical feedback before updates are released. Handle additional related tasks as needed to support the team’s goals.