Customer Service Specialist

About The Company Aggreko, LLC provides temporary power, heating, cooling, and energy solutions to customers across a range of industries. The company helps organizations respond to changing energy needs, maintain operations, and manage projects in demanding environments. Its work spans planning and equipment deployment through ongoing service and support, with a focus on reliability, safety, and customer outcomes. About The Role Aggreko is seeking a [Job Title] to support the delivery of dependable solutions for customers. In this role, you will contribute to the activities required to prepare, deliver, operate, maintain, or support equipment and services, based on the needs of your assigned team. You will work with colleagues across functions, communicate with customers and other stakeholders, and help ensure work is completed safely, efficiently, and in accordance with company procedures. This opportunity suits a practical, collaborative professional who can adapt to changing priorities and take ownership of assigned work. You will be expected to use sound judgment, communicate clearly, and raise concerns promptly. Depending on the position and assignment, work may take place at a company location, customer site, or project site, and may involve travel or adjusted schedules. Qualifications Requirements may vary by position. Candidates should have a high school diploma or equivalent; relevant post-secondary education, technical training, or industry credentials may be preferred for some roles. Previous experience in a related field, such as equipment service, operations, logistics, customer support, project coordination, or energy services, is an advantage. Applicants should be comfortable learning company systems, following procedures, and working with tools, equipment, or technology relevant to the role. Successful candidates demonstrate a strong commitment to safety, reliability, and customer service. They can organize tasks, communicate professionally, and collaborate with people from different teams and backgrounds. The role may require a valid driver’s license, the ability to meet site access requirements, or the capacity to perform certain physical duties, depending on the specific position. Any essential requirements will be confirmed during the hiring process. Aggreko welcomes candidates who bring transferable skills and a willingness to learn. Responsibilities Responsibilities will depend on the assigned position and may include coordinating or completing day-to-day work, preparing equipment or materials, and supporting the delivery of customer solutions. You will follow established safety, quality, and environmental procedures, use appropriate protective equipment, and promptly report hazards, incidents, or operational concerns. You will also maintain accurate records, update relevant systems, and share clear information with colleagues and customers. Other duties may include inspecting, troubleshooting, servicing, or handling equipment; assisting with site setup and demobilization; supporting schedules and inventory; and coordinating with internal teams, suppliers, or customer representatives. You will help identify opportunities to improve processes, reduce delays, and deliver a consistent customer experience. All work should be completed responsibly, with care for people, equipment, and the environment. Benefits Aggreko offers eligible employees a total rewards package that may include competitive pay, health and welfare coverage, retirement savings options, paid time off, and access to learning and development opportunities. Benefits and eligibility vary by role, location, and employment status. The recruiting team can provide details about the package associated with this position. Equal Opportunity Aggreko, LLC is an equal opportunity employer. Employment decisions are made without regard to protected characteristics under applicable laws. The company is committed to a respectful workplace and encourages qualified applicants with diverse backgrounds, experiences, and perspectives to apply. Reasonable accommodations are available during the application process and for employees with disabilities, consistent with applicable law.

A high school diploma or equivalent; relevant post-secondary education, technical training, or industry credentials may be preferred for some roles. Previous experience in a related field, such as equipment service, operations, logistics, customer support, project coordination, or energy services, is an advantage. Comfortable learning company systems, following procedures, and working with tools, equipment, or technology relevant to the role. Valid driver’s license, ability to meet site access requirements, or capacity to perform certain physical duties may be required depending on the position. Strong commitment to safety, reliability, and customer service. Ability to organize tasks, communicate professionally, and collaborate with people from different teams and backgrounds.

Coordinate or complete day-to-day work, prepare equipment or materials, and support the delivery of customer solutions. Follow established safety, quality, and environmental procedures; use protective equipment; promptly report hazards, incidents, or operational concerns. Maintain accurate records, update relevant systems, and share clear information with colleagues and customers. Inspect, troubleshoot, service, or handle equipment; assist with site setup and demobilization; support schedules and inventory; coordinate with internal teams, suppliers, or customer representatives. Identify opportunities to improve processes, reduce delays, and deliver a consistent customer experience. Work completed with care for people, equipment, and the environment.