Site Manager

Maintenance Manager / Site Manager Client Outsourcing Preventive Maintenance Services Contract Position Title Maintenance Manager / Site Manager Location Rabigh, Kingdom of Saudi Arabia Reports To Western Region - Operations Manager Direct Reports • Area Supervisors • Planning & Scheduling Team • HSE Lead and HSE Officers • QA/QC Personnel • Work Order Coordinators • Maintenance Technicians and Lead Technicians • Administration and Logistics Team Job Purpose The Maintenance Manager is responsible for the safe, efficient, and profitable execution of the Client Maintenance Services Contract. The role provides overall leadership for all preventive maintenance activities covering rotating equipment, static equipment, instrumentation, and low-voltage electrical systems while ensuring compliance with Client standards, contractual KPIs, quality requirements and Bilfinger procedures. The Maintenance Manager shall establish a high-performance culture focused on safety, reliability, operational excellence, customer satisfaction, and continuous improvement. Key Responsibilities Contract Management • Lead the overall execution of the Preventive Maintenance Services Contract. • Ensure delivery of contract objectives, KPIs, and performance targets. • Manage contract scope and prevent unauthorized scope growth. • Identify and develop commercial opportunities arising from additional works and Work Unit Rate (WUR) activities. • Ensure contract compliance with all Client requirements and Bilfinger governance procedures. • Manage project risks and develop mitigation plans. Operational Leadership • Direct all maintenance operations across rotating, static, instrumentation, and electrical disciplines. • Ensure all preventive maintenance activities are executed in accordance with approved PM plans, SAP work orders, and maintenance procedures. • Monitor schedule compliance and resource utilization. • Resolve operational constraints affecting work execution. • Ensure timely mobilization and deployment of personnel, tools, equipment, and site facilities. Health, Safety & Environment • Promote a Positive Safety culture across the project. • Ensure full compliance with Client HSE standards and permit-to-work requirements. • Lead safety meetings, site inspections, audits, and incident investigations. • Ensure risk assessments, toolbox talks, and safety observations are completed and used effectively. • Establish accountability for safe working behaviours at all levels. Client Relationship Management • Act as the primary point of contact with Client management. • Develop and maintain strong working relationships with Operations, Maintenance, Planning, Reliability, and Contract Management teams. • Lead daily, weekly, and monthly performance review meetings. • Ensure customer concerns are addressed promptly and professionally. • Drive customer satisfaction through reliable service delivery. Planning & Performance Management • Lead weekly and monthly maintenance planning reviews. • Ensure PM compliance, schedule adherence, and backlog management targets are achieved. • Monitor KPI performance and implement recovery plans where required. • Drive continuous improvement initiatives to improve reliability and maintenance efficiency. • Ensure all work completion and maintenance records are accurately captured in SAP. Financial Management • Manage project budgets and cost performance. • Deliver on revenue, margin, and EBIT targets. • Review monthly financial performance and forecasting. • Identify cost reduction and productivity improvement opportunities. • Approve project expenditures within delegated authority limits. • Support preparation and verification of monthly invoices. Quality & Reliability • Ensure compliance with project Quality Management requirements. • Lead quality audits and performance reviews. • Promote defect identification and reliability improvement initiatives. • Ensure effective reporting and close-out of maintenance CMMS. • Develop and implement maintenance optimization initiatives. People Leadership • Build and lead a high-performing maintenance organization. • Develop supervisors and leadership capability across the site. • Ensure workforce competency, training, and succession planning. • Drive employee engagement and a culture of accountability. • Conduct performance reviews and talent development activities. • Support Saudization objectives and workforce localization plans. Key Performance Indicators (KPIs) • Zero Fatalities and Serious Injuries • TRIR Target Achievement • PM Compliance • Schedule Compliance • Work Order Backlog Control • Client Satisfaction • EBIT and Margin Performance • Productivity Improvement • Quality Audit Compliance • Defect Reporting and Reliability close outs • Workforce Retention and Competency Development Qualifications Education • Bachelor's Degree in Mechanical, Electrical, Instrumentation, Industrial Engineering, or related discipline. Experience • Minimum 10-15 years maintenance leadership experience within refinery, petrochemical, oil & gas, or power generation industries. • Minimum 3 years Experience of working in the Middle East. • Minimum 8 years in a Site Manager, Maintenance Manager, or Contract Manager role. • Proven experience managing large outsourced maintenance contracts. • Strong understanding of preventive maintenance, reliability, and asset management systems. • Experience working within SAP PM environments. Preferred • Saudi Aramco, SABIC, Client, ADNOC, or major industrial facility experience. • PMP or equivalent project management qualification. • NEBOSH, IOSH, or equivalent HSE qualification. • Lean or Operational Excellence experience. Key Competencies • Leadership & Team Building • Contract Management • Customer Relationship Management • Financial Acumen • Safety Leadership • Reliability & Maintenance Excellence • Planning & Scheduling • Problem Solving & Decision Making • Communication & Stakeholder Management • Strong Commercial Awareness