DevOps Engineer

Job Description – DevOps Engineer Job Title : DevOps/SRE Engineer Location : Dammam, KSA Reports to : Engineering Manager (DevOps) Contract Type : Full Time Employment Job Summary As an DevOps Engineer for the CDI/MCS products On-Demand Connectivity (ODC) and eUICC IoT Manager(eIM), you will apply software engineering skills to build, maintain, support and optimize mission-critical, cloud-native systems and applications. You will play a pivotal role in ensuring our ODC &eIM solutions are reliable, scalable, and performant. Job Responsibilities • Infrastructure & Automation: Design, develop, and automate infrastructure using Infrastructure-as-Code (IaC) principles. Maintain robust CI/CD pipelines using GitLab. • Cloud Operations: Install, configure, and manage Kubernetes-based solutions on Google Cloud Platform (GCP). • System Reliability: Take ownership of production systems with a "you build it, you run it" mindset. Manage real-time system monitoring, observability, and incident response to meet strict SLA commitments. • Integration & Support: Act as a technical bridge between development, validation, and customers. The team will be working on 24/7 onsite shifts to provide operational support and participate in high impact Change Advisory Board (CAB) reviews. • Documentation: Prepare technical documentation, customer acceptance plans, and operational readiness reviews to drive continuous process improvement. • Team Collaboration: Contribute to team growth through knowledge sharing, technical training, and continuous process improvement. Job Skills & Qualifications • Education: Degree in Computer Science or a related discipline. • Experience: 4+ years in systems administration, solutions delivery, or integration engineering. Experience with support & operations of highly critical productions systems and Understanding of ITSM processes (incident, Change, Problem, SLA's...) required. • Cloud & Orchestration: Advance experience in public cloud (preferably GCP), Kubernetes, and container orchestration along with GitLab, CI/ID, Vaults. • Automation & Scripting: Autonomous in Bash, Python, or Perl. Experience with Terraform, Helm. • Systems & Networking: • Advanced Linux experience (minimum 3 years). • Strong understanding of networking (IPv4, Subnetting, TCP/IP, packet routing). • Deep knowledge of HTTP(S), SOAP, and REST APIs. • Strong proficiency in Apache, SSL/TLS/mTLS. • Databases: Hands-on experience in Cassandra and MySQL. • Telecom Domain (Preferred): Experience with eSIM technologies (e.g., SGP22/32) and telecommunications infrastructure. • Development: A background in Java is highly preferred.

4+ years in systems administration, solutions delivery, or integration engineering. Experience with support & operations of highly critical productions systems and Understanding of ITSM processes (incident, Change, Problem, SLA's...) required.

Infrastructure & Automation: Design, develop, and automate infrastructure using Infrastructure-as-Code (IaC) principles. Maintain robust CI/CD pipelines using GitLab. Cloud Operations: Install, configure, and manage Kubernetes-based solutions on Google Cloud Platform (GCP). System Reliability: Take ownership of production systems with a "you build it, you run it" mindset. Manage real-time system monitoring, observability, and incident response to meet strict SLA commitments. Integration & Support: Act as a technical bridge between development, validation, and customers. The team will be working on 24/7 onsite shifts to provide operational support and participate in high impact Change Advisory Board (CAB) reviews. Documentation: Prepare technical documentation, customer acceptance plans, and operational readiness reviews to drive continuous process improvement. Team Collaboration: Contribute to team growth through knowledge sharing, technical training, and continuous process improvement.