Crane Worldwide Logistics
Dammam, Saudi ArabiaPosted yesterday
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Business Development Executive will promote and sell company services through direct client contacts via multiple direct and indirect contact channels, works directly with assigned client or group of clients in providing dedicated support, and analyzes assigned client financial, performance and market trends to recommend pricing strategies. Experience with Cloud services is a requirement of this role. Essential Role Functions • Develop target lists of potential clients and initiate contact through sales phone calls, appropriate social media, promotional flier distribution and cold calling. • Use knowledge of the cloud services and data centre sectors to identify new business opportunities and understand clients’ logistics needs. • Confirm appointments to introduce the company and its services to potential clients, understand their requirements and build ongoing relationships. • Support existing clients, acting as the communication link between clients, their operations teams and the Crane Worldwide network, and supporting escalations when necessary. • Provide shipment tracking information as requested by clients. • Escalate all issues with a shipment immediately to the client to insure prompt resolution. • Manage all client requests and follow up to ensure that the client needs are met. • Facilitate the completion of RFQ’s, taking account of clients’ logistics requirements, including those in the cloud and data centre sectors. • Provide marketing and proposal support for all Global Sales Team members. • Analyzes client profit or loss and provides proposals for yield improvement. • Other duties as assigned. Physical Requirements • Talking, hearing and using hands to operate computer equipment. • Vision abilities required by this job include close vision and the ability to adjust focus. Work Experience Requirements • 2 years' experience with 3PL or freight forwarder including internal and external facing roles, or • 2 years experience in transportation or business development fields. • 2 years experience in cloud services. Experience in data centre sectors is a plus. Other Skills & Abilities • Strong client-facing skills and effective selling to decision influencers and decision • makers with a consultative approach Education Requirements • High School Diploma or equivalent required • Bachelor’s Degree preferred. • Strong computer usage skills demonstrated capability with suite of Microsoft office. • products and active in broad-based internet networking tools, e.g. LinkedIn • Excellent verbal and written communication skills • Ability to meet challenges with resourcefulness. • Demonstrates effective negotiation and closing techniques. • Excellent organization and problem-solving skills. • Works well in a team environment Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed Recruitment Agency Policy: At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. We appreciate your cooperation in respecting this policy.
2 years' experience with 3PL or freight forwarder including internal and external facing roles, or 2 years experience in transportation or business development fields. 2 years experience in cloud services. Experience in data centre sectors is a plus. High School Diploma or equivalent required. Bachelor’s Degree preferred.
Develop target lists of potential clients and initiate contact through sales phone calls, appropriate social media, promotional flier distribution and cold calling. Use knowledge of the cloud services and data centre sectors to identify new business opportunities and understand clients’ logistics needs. Confirm appointments to introduce the company and its services to potential clients, understand their requirements and build ongoing relationships. Support existing clients, acting as the communication link between clients, their operations teams and the Crane Worldwide network, and supporting escalations when necessary. Provide shipment tracking information as requested by clients. Escalate all issues with a shipment immediately to the client to insure prompt resolution. Manage all client requests and follow up to ensure that the client needs are met. Facilitate the completion of RFQ’s, taking account of clients’ logistics requirements, including those in the cloud and data centre sectors. Provide marketing and proposal support for all Global Sales Team members. Analyzes client profit or loss and provides proposals for yield improvement. Other duties as assigned.
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