Business Planning & Operations Manager

Role: Business Planning & Operations Manager Location: Dubai Reporting to: General Manager About Us: Jameel Motors is a leading international provider of mobility solutions and partner of choice to top automotive brands. It has international operations in over 10 countries, including the UK, UAE, Türkiye, Morocco, Egypt, Algeria, Japan, China, Australia, Monaco, South Africa, Poland, Iraq and Italy. Jameel Motors represents some of the world’s most recognized commercial and passenger vehicle brands, including Toyota, Lexus, BYD, GAC Motor, AION, MG Motor, Farizon Auto, Changan Automobile, Geely Auto, JMC, Omoda & Jaecoo, Zeekr, Hino Trucks and Ford Trucks. Jameel Motors’ deep market knowledge as an independent international distributor enables its OEM partners to grow closer to their customers, driving both market share and sustainable growth with high customer satisfaction and loyalty. Purpose of the Role: The Business Planning & Operations Manager is responsible for supporting and driving business performance, market intelligence, vehicle volume planning, OEM coordination, and end-to-end vehicle order delivery. The role serves as a central link between the business, OEM, sales, aftersales, logistics, and registration teams to ensure alignment between market demand, vehicle supply, inventory availability, and commercial objectives. The position provides accurate business insights, develops performance metrics, supports volume and ordering decisions, and ensures effective coordination of vehicle orders from order entry through registration. Key Accountabilities: • Conduct market analysis covering automotive market trends, industry developments, competitor activity, customer demand, and market opportunities. • Prepare regular market reports and business updates for the business. • Analyse market performance and identify key factors impacting sales, inventory, and business results. • Support the development of business plans, sales targets, and commercial strategies. • Prepare vehicle volume forecasts based on market demand, sales performance, inventory levels, and business requirements. • Coordinate monthly and annual vehicle ordering plans with the OEM. • Support vehicle model, variant, specification, and volume planning. • Monitor vehicle allocation, order status, expected arrivals, and stock availability. • Identify potential supply gaps, excess inventory, and delivery risks, and escalate them to the General Manager. • Act as a key coordination point between the OEM, logistics providers, internal teams, and relevant stakeholders. • Follow up on production, shipment schedules, vessel arrivals, customs clearance, and vehicle delivery. Key requirements: • 5–8 years of relevant experience in automotive distribution, vehicle importation, business planning, sales operations, or commercial operations. • Experience working with OEMs, vehicle ordering, stock planning, and automotive reporting. • Experience in automotive sales and aftersales performance analysis. • Experience coordinating vehicle orders and delivery processes is preferred. • Strong analytical and business planning skills. • Understanding of automotive distribution and OEM operations. • Strong communication and stakeholder management. Why should you apply? A Place to Realize Your Potential With a truly international footprint and a heritage of more than eight decades of commercial success behind us, the Abdul Latif Jameel network of businesses offers opportunities across the Middle East, North Africa and Turkey (MENAT) region and further afield to markets such as Chile, Japan, the UK and Australia. Our values – and The Jameel Principles – guide the way we work with our business partners, within our communities, and with each other. Through Respect, continuous Improvement and innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish Show more Show less

5–8 years of relevant experience in automotive distribution, vehicle importation, business planning, sales operations, or commercial operations. Experience working with OEMs, vehicle ordering, stock planning, and automotive reporting. Experience in automotive sales and aftersales performance analysis. Experience coordinating vehicle orders and delivery processes is preferred. Strong analytical and business planning skills. Understanding of automotive distribution and OEM operations. Strong communication and stakeholder management.

The Business Planning & Operations Manager is responsible for supporting and driving business performance, market intelligence, vehicle volume planning, OEM coordination, and end-to-end vehicle order delivery. The role serves as a central link between the business, OEM, sales, aftersales, logistics, and registration teams to ensure alignment between market demand, vehicle supply, inventory availability, and commercial objectives. The position provides accurate business insights, develops performance metrics, supports volume and ordering decisions, and ensures effective coordination of vehicle orders from order entry through registration. Key duties include: conducting market analysis; preparing regular market reports and business updates; analyzing market performance and identifying factors impacting sales, inventory, and results; supporting development of business plans, sales targets, and commercial strategies; preparing vehicle volume forecasts; coordinating monthly and annual vehicle ordering plans with the OEM; supporting vehicle model, variant, specification, and volume planning; monitoring vehicle allocation, order status, expected arrivals, and stock availability; identifying supply gaps, excess inventory, and delivery risks and escalating them; acting as a coordination point between OEM, logistics providers, internal teams, and stakeholders; following up on production, shipment schedules, vessel arrivals, customs clearance, and vehicle delivery.