DesignOps Consultant - Saudi Arabia

DesignOps Consultant - Saudi Arabia DesignOps Consultant required to support the set-up of a large Customer Experience project for a industry leader in Saudi Arabia. This is a strategy position where the successful candidate will coordinate design operations across the program including the operating model, governance, tooling and rituals for the UX/UI team who will design the system. 12-month initial engagement located full time in Riyadh, Saudi Arabia - project starting in October / November. Key experience required: • Proven DesignOps experience on large scale CX programmes • Strong client facing skills in KSA - able to work with stakeholders and understand local cultures and nuances • Strong hands on experience across Figma, Miro and modern research tooling i.e Maze • Process governance - design systems, asset libraries, template frameworks • Experience with AI accelerated design / research tools • Regulated industry experience - telecoms, financial services, government, digital infrastructure • KSA experience - able to understand local culture and societal trends across generations • Arabic and English language skills

Key experience required: Proven DesignOps experience on large scale CX programmes; Strong client facing skills in KSA and ability to work with stakeholders and understand local cultures and nuances; Strong hands on experience across Figma, Miro and modern research tooling (e.g., Maze); Process governance experience including design systems, asset libraries, template frameworks; Experience with AI accelerated design/research tools; Regulated industry experience (telecoms, financial services, government, digital infrastructure); KSA experience with understanding local culture and societal trends across generations; Arabic and English language skills.

Coordinate design operations across the program including the operating model, governance, tooling and rituals for the UX/UI team; support set-up of a large Customer Experience project; manage design operations in a 12-month engagement located in Riyadh; liaise with stakeholders to ensure alignment with local cultures and nuances.