Al-Futtaim

Customer Service Representative | Rental & Leasing | Financial Services | Hertz - Abu Dhabi

Abu Dhabi, UAEPosted 2 days ago

Salary
AED 10k–15k a month· est.
Job type
Full time
Level
Junior
Field
Customer Support
Work mode
On site

About the role

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities • Communicate with customers via phone, email and chat • Provide knowledgeable answers to questions about product, pricing and availability • Work with internal departments to meet customer's needs • Data entry in various platforms Qualifications • At least 1 - 3 years' of relevant work experience • Excellent phone etiquette and excellent verbal, written, and interpersonal skills • Ability to multi-task, organize, and prioritize work

Requirements

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Skills

  • phone etiquette
  • verbal communication
  • written communication
  • interpersonal skills
  • data entry
  • multitasking
  • organization
  • prioritization

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