General Manager

Job Summary As General Manager, you will lead an established road freight and logistics business into its next phase of growth, with full P&L accountability. The company already serves industrial and project clients across the Kingdom and is now expanding its fleet with a large number of new tractor and trailer units. Your mandate is to scale the operation profitably: keep the enlarged fleet loaded with profitable work, drive cost per km down, and grow a disciplined, high-performing team of drivers and staff. As the business grows, you will move it fully onto data rather than paper: every truck tracked, every litre of fuel measured, maintenance planned rather than reactive, and drivers rewarded for safe and efficient driving. This role suits a hands-on leader from the trucking industry who leads from the yard as much as from the office. Role Expectations: First 12 Months First 90 Days: Assess & Mobilise ✓ Review the current operation, customer base, contracts, cost base and team, and agree the expansion priorities with the Chairman. ✓ Bring the new units into service: licences and operating cards in place, drivers recruited and trained within the approved lean structure. ✓ Roll out telematics across the full fleet and secure new contracts to load the added capacity. Month 6: Optimise ✓ Set utilisation and cost per km targets for the enlarged fleet based on real operating data. ✓ Move the driver incentive scheme from shadow mode to paid. ✓ Establish full monthly management reporting to the Chairman. Month 12: Deliver ✓ Run the expanded operation at or above budgeted profit. ✓ Meet fleet availability, safety and fuel efficiency targets. Key Responsibilities 1. Commercial Leadership & Customer Growth ✓ Grow and diversify the customer base across industrial and project sectors to fill the added capacity; lead contract and rate negotiations. ✓ Price trips and contracts on a disciplined cost per km model, using backhaul planning to minimise empty running. ✓ Own relationships with key accounts, including clients with strict safety, equipment and contractor standards. 2. Operations, Dispatch & Service Delivery ✓ Lead daily operations, dispatch and trip planning to maximise truck utilisation and on-time delivery. ✓ Run a weekly operating rhythm driven by the KPI dashboard, acting quickly on variances. 3. Fleet, Maintenance & Technology ✓ Roll out and manage telematics, fuel control and planned maintenance systems across the full fleet. ✓ Manage dealer warranty and maintenance contracts, tyre policy and fleet availability. ✓ Make fact-based decisions on fleet expansion, subcontracting and asset replacement. 4. People, Safety & Driver Performance ✓ Lead and develop the existing team, and recruit and onboard the drivers and staff needed for the expansion, within the approved lean structure. ✓ Run the driver KPI and incentive scheme with fairness and consistency. ✓ Build a strong safety culture and reduce accidents, violations and claims year on year. 5. Finance, Compliance & Governance ✓ Own the annual budget, monthly management accounts, cash flow and collections. ✓ Ensure full compliance with TGA requirements (licences, operating cards, WASL tracking, Bayan electronic waybills), the Saudi Labour Law, Qiwa, GOSI and ZATCA e-invoicing. ✓ Report monthly to the Chairman on performance, risks and decisions required. Qualifications & Experience ✓ 15+ years in road freight and logistics, including at least 7 years as General Manager or in a senior operations leadership role. ✓ Proven track record running a large heavy truck fleet in Saudi Arabia with full P&L responsibility. ✓ Established customer network within the Saudi transport market. ✓ Sound knowledge of TGA regulations, WASL, Bayan, the Saudi Governing Laws and government platforms. ✓ Hands-on experience using telematics, fuel control and fleet management systems to drive decisions. ✓ Strong commercial, financial and negotiation capability. ✓ Bachelor's degree in Business, Supply Chain, Logistics or a related field. Show more Show less

1. Commercial Leadership & Customer Growth • Grow and diversify the customer base across industrial and project sectors to fill the added capacity; lead contract and rate negotiations. • Price trips and contracts on a disciplined cost per km model, using backhaul planning to minimise empty running. • Own relationships with key accounts, including clients with strict safety, equipment and contractor standards. 2. Operations, Dispatch & Service Delivery • Lead daily operations, dispatch and trip planning to maximise truck utilisation and on-time delivery. • Run a weekly operating rhythm driven by the KPI dashboard, acting quickly on variances. 3. Fleet, Maintenance & Technology • Roll out and manage telematics, fuel control and planned maintenance systems across the full fleet. • Manage dealer warranty and maintenance contracts, tyre policy and fleet availability. • Make fact-based decisions on fleet expansion, subcontracting and asset replacement. 4. People, Safety & Driver Performance • Lead and develop the existing team, and recruit and onboard the drivers and staff needed for the expansion, within the approved lean structure. • Run the driver KPI and incentive scheme with fairness and consistency. • Build a strong safety culture and reduce accidents, violations and claims year on year. 5. Finance, Compliance & Governance • Own the annual budget, monthly management accounts, cash flow and collections. • Ensure full compliance with TGA requirements (licences, operating cards, WASL tracking, Bayan electronic waybills), the Saudi Labour Law, Qiwa, GOSI and ZATCA e-invoicing. • Report monthly to the Chairman on performance, risks and decisions required.