Cluster Senior Sales Manager - MICE

Job Location: Anantara Al Jabal Al Akhdar Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits. • Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively articulate this positioning in the marketplace. • Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends. • Manage own accounts, secondary to DOSM Key accounts from various segments. • Conduct a minimum of 60 Sales Calls a month, 10 Client’s entertainments and site inspections. • Record all activities in SFA or S&C. • Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal MICE sales efforts accordingly. • Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership. • Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts. • Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met. • Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job. • Maintain accurate management status reporting on business results, and associated action planning. • Practice effective cost control and adhere to internal procedures for approval of expenditure • Actively participate in client familiarization trips, site inspections, MICE sales trips and road shows as required to meet the MICE sales targets of the hotel. • Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise • Drive opportunities to upsell and cross-sell Anantara products • Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset • Ensure that all administration is processed quickly and efficiently. Not the right fit? Set up email alerts as new job postings become available that meet your interest! Show more Show less

Notable responsibilities include: understanding and articulating the Anantara brand positioning; maintaining up-to-date knowledge of product/service offerings and competitor activity; managing accounts (DOSM Key accounts focus); conducting sales activities (minimum of 60 sales calls per month, 10 client entertainments and site inspections); recording activities in SFA or S&C; directing MICE sales efforts based on account priority; reviewing account production and suggesting improvements; establishing new client contacts and detailing potential revenues; achieving personal financial and non-financial objectives; professional development in financial literacy, negotiation, and selling skills; maintaining accurate management reporting and action planning; cost control and adherence to expenditure procedures; participating in familiarity trips, site inspections, MICE sales trips and road shows; liaising with operations for accurate delivery of promises; driving upsell/cross-sell opportunities; maintaining knowledge of IT/sales tools (PMS, Microsoft Office, sales software); ensuring prompt administration.