SAP Functional Analyst

About the Role The SAP S/4HANA Sales and Order to Cash Functional specialist shapes KAUST’s end-to-end sales, contracting, fulfilment, billing and revenue processes. Working with business process owners across the university, the role sets the functional direction for these capabilities, simplifies legacy practices and turns institutional needs into scalable solutions on KAUST’s SAP platform. The role leads a prioritised functional roadmap, promotes fit-to-standard and clean-core design, and works with enterprise architecture and delivery teams on integration, data, user experience and change. It evaluates SAP Fiori, workflow, analytics, SAP Business Technology Platform and Business AI capabilities where they solve a defined business problem, and measures outcomes through process performance, adoption and controls. Responsibilities • Own the functional roadmap for Sales and Order to Cash, aligning priorities with KAUST strategy, business process owners, enterprise architecture and SAP platform plans. • Lead end-to-end process design across inquiries, quotations, contracts, sales orders, fulfilment, pricing, billing, receivables and revenue recognition, adapting standard capabilities to KAUST’s research, education and commercial activities where justified. • Facilitate fit-to-standard decisions with stakeholders; challenge duplicate steps and unnecessary customisation, document material deviations and recommend upgrade-safe options under clean-core principles. • Define business requirements and functional design for integration with Finance, Materials Management, Grants Management, revenue accounting, credit management, point-of-sale and relevant non-SAP platforms, according to KAUST’s approved architecture. • Partner with data owners to improve customer, product, pricing, contract and transaction data quality, including ownership, controls and reporting definitions. • Guide the design of role-based SAP Fiori experiences, approvals, workflow and embedded analytics; involve users early and measure whether changes make priority tasks easier and more reliable. • Assess automation and SAP Business AI or Joule use cases against value, data protection, human oversight and platform readiness before recommending adoption. • Provide functional leadership in transformation initiatives, including solution evaluation, delivery assurance, business acceptance, cutover readiness and post-implementation benefits tracking; direct specialist configuration and testing through delivery teams. • Advise on controls, segregation of duties and auditability in the order-to-cash process in partnership with Finance, Information Security and risk owners. • Maintain relationships with business leaders, SAP partners and internal technology teams; translate complex options into clear decisions, trade-offs, costs and measurable outcomes. • Works under general direction with substantial autonomy. Owns a functional roadmap and prioritised outcomes while escalating material investment, architecture and policy decisions through established governance. • Builds consensus across Finance, research, commercial and technology stakeholders. Influences process owners and delivery partners without relying on formal line authority, and communicates choices and benefits in business terms. • Resolves complex cross-functional process and integration issues, balancing standard SAP capability, university-specific needs, controls, data quality and long-term maintainability. • Strong facilitation, analytical, communication and change leadership skills. Can establish measures of process performance, write clear decision recommendations, manage competing priorities and coach colleagues in modern SAP ways of working. Qualifications • Bachelor’s degree in information systems, business, finance or a related discipline, or equivalent relevant experience. Required Skills • 6 or more years of relevant SAP functional experience, including substantial work on SAP S/4HANA Sales and end-to-end Order to Cash transformation; equivalent depth of experience may be considered. • Demonstrated success leading process redesign, stakeholder decisions and adoption across complex organisations; experience in a research-intensive university or similarly diverse environment is advantageous. • Strong knowledge of integration with Finance, receivables and revenue recognition, and working understanding of adjacent SAP and enterprise systems. Familiarity with SAP Fiori, clean-core principles, SAP BTP integration or extensibility, and SAP Cloud ALM is desirable. • Ability to evaluate automation, analytics and SAP Business AI responsibly in light of business value, governance and data protection. SAP S/4HANA Sales certification is desirable, not mandatory. Show more Show less

6 or more years of relevant SAP functional experience, including substantial work on SAP S/4HANA Sales and end-to-end Order to Cash transformation; equivalent depth of experience may be considered.

Own the functional roadmap for Sales and Order to Cash, aligning priorities with KAUST strategy, business process owners, enterprise architecture and SAP platform plans. Lead end-to-end process design across inquiries, quotations, contracts, sales orders, fulfilment, pricing, billing, receivables and revenue recognition, adapting standard capabilities to KAUST’s research, education and commercial activities where justified. Facilitate fit-to-standard decisions with stakeholders; challenge duplicate steps and unnecessary customisation, document material deviations and recommend upgrade-safe options under clean-core principles. Define business requirements and functional design for integration with Finance, Materials Management, Grants Management, revenue accounting, credit management, point-of-sale and relevant non-SAP platforms, according to KAUST’s approved architecture. Partner with data owners to improve customer, product, pricing, contract and transaction data quality, including ownership, controls and reporting definitions. Guide the design of role-based SAP Fiori experiences, approvals, workflow and embedded analytics; involve users early and measure whether changes make priority tasks easier and more reliable. Assess automation and SAP Business AI or Joule use cases against value, data protection, human oversight and platform readiness before recommending adoption. Provide functional leadership in transformation initiatives, including solution evaluation, delivery assurance, business acceptance, cutover readiness and post-implementation benefits tracking; direct specialist configuration and testing through delivery teams. Advise on controls, segregation of duties and auditability in the order-to-cash process in partnership with Finance, Information Security and risk owners. Maintain relationships with business leaders, SAP partners and internal technology teams; translate complex options into clear decisions, trade-offs, costs and measurable outcomes.