Estate Coordinator

Job Summery Day-to-day control of a group of labour-accommodation buildings, outsourced or in-house: provider compliance, inspections, maintenance follow-up, resident issues and records. Key responsibilities • Monitor outsourced accommodation providers against contract terms, service levels and billing; validate invoices and escalate deviations. • Conduct regular inspections of accommodation buildings covering cleanliness, hygiene, maintenance condition and living standards, with documented findings and follow-up to closure. • Ensure resident well-being and safety: fire-safety and regulatory compliance, first point of contact for resident complaints, resolution within agreed timelines. • Log, prioritise and follow up maintenance requests with providers or in-house technicians; track recurring faults and cost per building. • Maintain accommodation records (occupancy, licences, permits, inspection reports) ready for audit and government inspection. • Produce the monthly estate scorecard: occupancy, cost per head, service-level performance, open complaints and safety findings. Competencies and requirements • Diploma or bachelor's degree in facility management, business administration or a related field. • 3+ years in facility, property or workforce-accommodation management; experience managing outsourced service providers against SLAs is an advantage. • Working knowledge of accommodation, fire-safety and municipal / civil-defence requirements. • Strong inspection, reporting and follow-up discipline; comfortable with Excel and facility-management or ticketing systems. • Clear communicator with multicultural resident populations; firm but fair in handling complaints and supplier escalations. • Organised, detail-oriented and able to cover multiple sites with regular travel within the region. • Arabic and English required; valid driving licence required. Show more Show less

Diploma or bachelor's degree in facility management, business administration or a related field. 3+ years in facility, property or workforce-accommodation management; experience managing outsourced service providers against SLAs is an advantage. Working knowledge of accommodation, fire-safety and municipal / civil-defence requirements. Clear communicator with multicultural resident populations; firm but fair in handling complaints and supplier escalations. Organised, detail-oriented and able to cover multiple sites with regular travel within the region. Arabic and English required; valid driving licence required.

Monitor outsourced accommodation providers against contract terms, service levels and billing; validate invoices and escalate deviations. Conduct regular inspections of accommodation buildings covering cleanliness, hygiene, maintenance condition and living standards, with documented findings and follow-up to closure. Ensure resident well-being and safety: fire-safety and regulatory compliance, first point of contact for resident complaints, resolution within agreed timelines. Log, prioritise and follow up maintenance requests with providers or in-house technicians; track recurring faults and cost per building. Maintain accommodation records (occupancy, licences, permits, inspection reports) ready for audit and government inspection. Produce the monthly estate scorecard: occupancy, cost per head, service-level performance, open complaints and safety findings.