OTA Product Manager

Company Description Akbar Travels is a leading global travel management company with over four decades of industry experience and more than 200 offices worldwide. With a strong presence across India, GCC and international markets, the company offers comprehensive travel solutions, including flights, hotels and holiday packages, through its online platform, akbartravels.com. Akbar Travels provides a dynamic, growth-oriented work environment focused on innovation, technology and customer excellence. Job Overview We are looking for an experienced **B2C OTA Product Manager** to manage and enhance our online travel booking platforms, including websites and mobile applications. The ideal candidate should have strong experience in flight booking products, travel technology, UI/UX and conversion optimisation. Key Responsibilities • Own the B2C website and mobile app product roadmap, development and continuous improvement. • Optimise the end-to-end flight booking journey, from search and availability to payment and post-booking services. • Improve user experience, booking conversion, customer engagement and retention. • Work closely with technology teams on product enhancements, API integrations and feature delivery. • Analyse customer behaviour, booking funnels, competitor platforms and product performance. • Collaborate with commercial, marketing and operations teams to drive revenue and profitability. • Identify opportunities for AI, automation, personalisation and customer self-service. Requirements • 5–8 years of relevant experience, preferably with an established B2C OTA. • Hands-on flight OTA product management experience is mandatory. • Strong understanding of GDS, NDC, LCC APIs, airline fares and booking workflows. • Experience managing consumer websites and mobile applications. • Good knowledge of UI/UX, conversion optimisation, analytics and agile product development. • Strong commercial acumen, analytical thinking and stakeholder management skills. Ideal Candidate • A hands-on, commercially driven product professional who understands the technical and operational aspects of an online flight booking platform and can translate customer needs into improved user experience, higher conversion and business growth.

5–8 years of relevant experience, preferably with an established B2C OTA. Hands-on flight OTA product management experience is mandatory. Strong understanding of GDS, NDC, LCC APIs, airline fares and booking workflows. Experience managing consumer websites and mobile applications. Good knowledge of UI/UX, conversion optimisation, analytics and agile product development. Strong commercial acumen, analytical thinking and stakeholder management skills.

Own the B2C website and mobile app product roadmap, development and continuous improvement. Optimise the end-to-end flight booking journey, from search and availability to payment and post-booking services. Improve user experience, booking conversion, customer engagement and retention. Work closely with technology teams on product enhancements, API integrations and feature delivery. Analyse customer behaviour, booking funnels, competitor platforms and product performance. Collaborate with commercial, marketing and operations teams to drive revenue and profitability. Identify opportunities for AI, automation, personalisation and customer self-service.