P&C Executive

🚀 Welcome to Your Next Adventure! Join Snoonu's P&C Team in Oman and Support and develop Snoonu team members through implementing HR policies, best practices and managing HR procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work. Your role performs administrative functions in various HR policies that affect people at work such as, onboarding, off boarding, work conditions, employee engagement, absence management and grievance procedures to ensure effective employee relations. You are a responsible person for the wellbeing, organisation and administration of all our team members. Your role will guide and answer all on any HR related queries. 🛠 What You’ll Get Your Hands On Recruitment Coordination & Onboarding Delivery • Coordinate interview scheduling, candidate communication, and reference checks across all five Oman cities. • Prepare offer letters and employment contracts in line with templates and grading set by the P&C Lead. • Run onboarding logistics end-to-end: welcome communications, HRMS setup, ID/document collection, first-week check-ins. • Maintain and update the recruitment pipeline tracker, keeping the P&C Lead informed of status across open roles. HRMS, Data & Documentation Management • Own accurate, up-to-date employee records in Keka HRMS, including personal details, contracts, and leave balances. • Maintain confidential personnel files (physical and digital) for every employee across all locations. • Track visa, work permit, and labour card validity, flagging renewals to the P&C Lead ahead of deadlines. • Produce routine HR reports: headcount snapshots, attrition, leave utilization, and onboarding/offboarding status. Employee Experience & First-Line Support • Act as the first point of contact for employee queries on leave, benefits, policy, and general HR matters. • Handle routine employee relations matters directly; escalate complex grievances or disciplinary cases to the P&C Lead. • Support probation review scheduling and documentation, and follow up on completion with line managers. • Execute engagement initiatives (pulse surveys, city-level events, recognition moments) designed by the P&C Lead. Payroll & Benefits Administration • Prepare and validate monthly payroll inputs — attendance, overtime, unauthorized absence, and leave — for the P&C Lead's review. • Process benefits administration tasks: medical insurance enrolments, amendments, and employee queries. • Coordinate with Finance on payroll timelines and documentation, under the P&C Lead's guidance. Compliance Administration & Documentation • Maintain up-to-date trackers for Oman Labour Law compliance items: contracts, statutory filings, and audit documentation. • Support the P&C Lead in preparing documentation for Ministry of Labour or regulatory submissions. • Flag any compliance gaps or upcoming deadlines proactively. 🧙‍♂️ The Magic You Bring • 2–4 years of HR experience, ideally spanning recruitment coordination, HR operations, and employee relations support. • Experience with an HRMS platform (Keka or similar) and comfort managing high-volume documentation. • Exposure to multi-site or multi-city operations is a strong plus, given the Oman footprint. • Experience in tech, logistics, e-commerce, or fast-paced startup environments is preferred. • Strong organizational skills and high attention to detail — this role is the accuracy layer behind P&C's data and documentation. • Comfortable working independently on execution while operating within frameworks set by the P&C Lead. • Clear, professional communication with employees at all levels. • Fluency in English and Arabic. • Willingness to travel regularly across Oman's five Snoonu markets. Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers Be Customer Obsessed: “Focus on the customer and all else will follow.” Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” It's All About People: “Be a team player; together we are stronger.” Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.” Perks & Worklife Magic At Snoonu 🌐 Global Vibes – Collaborate with a worldwide crew. 🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth. 🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. 🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. 🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword

2–4 years of HR experience, ideally spanning recruitment coordination, HR operations, and employee relations support. Experience with an HRMS platform (Keka or similar) and comfort managing high-volume documentation. Exposure to multi-site or multi-city operations is a strong plus, given the Oman footprint. Experience in tech, logistics, e-commerce, or fast-paced startup environments is preferred. Strong organizational skills and high attention to detail — this role is the accuracy layer behind P&C's data and documentation. Comfortable working independently on execution while operating within frameworks set by the P&C Lead. Clear, professional communication with employees at all levels. Fluency in English and Arabic. Willingness to travel regularly across Oman's five Snoonu markets.

Recruitment Coordination & Onboarding Delivery: Coordinate interview scheduling, candidate communication, and reference checks across all five Oman cities. Prepare offer letters and employment contracts in line with templates and grading set by the P&C Lead. Run onboarding logistics end-to-end: welcome communications, HRMS setup, ID/document collection, first-week check-ins. Maintain and update the recruitment pipeline tracker, keeping the P&C Lead informed of status across open roles. HRMS, Data & Documentation Management: Own accurate, up-to-date employee records in Keka HRMS, including personal details, contracts, and leave balances. Maintain confidential personnel files (physical and digital) for every employee across all locations. Track visa, work permit, and labour card validity, flagging renewals to the P&C Lead ahead of deadlines. Produce routine HR reports: headcount snapshots, attrition, leave utilization, and onboarding/offboarding status. Employee Experience & First-Line Support: Act as the first point of contact for employee queries on leave, benefits, policy, and general HR matters. Handle routine employee relations matters directly; escalate complex grievances or disciplinary cases to the P&C Lead. Support probation review scheduling and documentation, and follow up on completion with line managers. Execute engagement initiatives (pulse surveys, city-level events, recognition moments) designed by the P&C Lead. Payroll & Benefits Administration: Prepare and validate monthly payroll inputs — attendance, overtime, unauthorized absence, and leave — for the P&C Lead's review. Process benefits administration tasks: medical insurance enrolments, amendments, and employee queries. Coordinate with Finance on payroll timelines and documentation, under the P&C Lead's guidance. Compliance Administration & Documentation: Maintain up-to-date trackers for Oman Labour Law compliance items: contracts, statutory filings, and audit documentation. Support the P&C Lead in preparing documentation for Ministry of Labour or regulatory submissions. Flag any compliance gaps or upcoming deadlines proactively.