Service Staff / Waiter / Waitress - Japanese Restaurant in Dubai!

Job Title: Service Staff / Waiter / Waitress Location: Dubai, UAE Working Model: On-site Employment Type: Full-time (48 hours per week, 1 day off on Monday) About the Role: We are an award-winning Japanese fine-dining restaurant seeking warm, reliable, and guest-focused service professionals. With a strong team culture and ambitions to earn Michelin stars, we pride ourselves on thoughtful hospitality, continuous learning, and creating memorable guest experiences. As a Service Staff member, you will learn the art of Japanese hospitality while working with premium Wagyu, seafood, and exceptional beverages. Key Responsibilities: • Welcome guests and provide attentive, professional table service that reflects the highest fine-dining standards and Japanese hospitality. • Clearly explain the menu, Wagyu cuts, seafood, and preparation methods, making personalized recommendations suited to guest preferences and budgets. • Accurately take and enter orders into the POS system. • Confirm allergies and dietary requirements with guests and effectively communicate them to the kitchen and supervisory team. • Serve food and beverages with impeccable timing and presentation, coordinating seamlessly with the kitchen, bar, sake sommelier, and reception teams. • Prepare tables, maintain service station cleanliness, and complete all opening, closing, and side duties. • Anticipate guest needs, handle simple requests promptly, and appropriately escalate sensitive issues to the management. • Process payments accurately, check bills, support repeat-guest relationships, and assist colleagues during busy service periods. Candidate Profile & Requirements: • Minimum 2 years of restaurant service experience, preferably within fine-dining restaurants, five-star hotels, or premium hospitality venues. • Japanese restaurant experience is a distinct advantage. • Good spoken English is required for menu explanations, order taking, and handling guest requests. • Additional language skills (Japanese, Chinese, Arabic, or Russian) are highly advantageous. • Warm hospitality, professional appearance, and a deep respect for Japanese culture. • Strong attention to detail, accurate order-taking skills, and strict adherence to hygiene and dietary-requirement procedures. • Ability to remain calm during busy service, show initiative, and work harmoniously within a team. • Must be eligible for a company-sponsored UAE work visa and have a notice period of maximum 30 days. Compensation & Benefits: • Total Monthly Salary • 3% commission on art sales. • Company-sponsored work visa. • Individual medical insurance. • Biennial flight ticket allowance (every two years). • Staff meals provided. • 30 days of annual leave after a 6-month probation period. • Clear career progression path: Service Staff -> Senior Waiter / Chef de Rang -> Service Supervisor -> Assistant Restaurant Manager (based on performance and opportunities). Show more Show less

Minimum 2 years of restaurant service experience, preferably within fine-dining restaurants, five-star hotels, or premium hospitality venues. Japanese restaurant experience is a distinct advantage. Good spoken English is required for menu explanations, order taking, and handling guest requests. Additional language skills (Japanese, Chinese, Arabic, or Russian) are highly advantageous. Warm hospitality, professional appearance, and a deep respect for Japanese culture. Strong attention to detail, accurate order-taking skills, and strict adherence to hygiene and dietary-requirement procedures. Ability to remain calm during busy service, show initiative, and work harmoniously within a team. Must be eligible for a company-sponsored UAE work visa and have a notice period of maximum 30 days.

Welcome guests and provide attentive, professional table service that reflects the highest fine-dining standards and Japanese hospitality. Clearly explain the menu, Wagyu cuts, seafood, and preparation methods, making personalized recommendations suited to guest preferences and budgets. Accurately take and enter orders into the POS system. Confirm allergies and dietary requirements with guests and effectively communicate them to the kitchen and supervisory team. Serve food and beverages with impeccable timing and presentation, coordinating seamlessly with the kitchen, bar, sake sommelier, and reception teams. Prepare tables, maintain service station cleanliness, and complete all opening, closing, and side duties. Anticipate guest needs, handle simple requests promptly, and appropriately escalate sensitive issues to the management. Process payments accurately, check bills, support repeat-guest relationships, and assist colleagues during busy service periods.